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"I am in the process of looking for a new riding lawn tractor," says this week's featured poster in the Landscaping Discussion Forum, seeking reviews that others can share on Troy-Bilt lawn tractors -- the "Pony" model. See what Troy-Bilt lawn tractor reviews our users came up with, both in the User Reviews section and in the Comments section below.

Comments

July 27, 2006 at 10:01 am
(1) MIKE says:

Just one thing to say…. MTD

April 14, 2007 at 6:38 pm
(2) Mike says:

Im also in the sme process of looking for a lawn tractor. It looks like Im going to buy the troy built pony at lowe’s for 999. I’ve only heard good reviews, except for something to do with the shifting

May 7, 2011 at 1:17 pm
(3) Bruce says:

I have a ride on troy built from lowe’s and it won’t shift into forward or reverse. The shifter seems to be fine, but no engagement into gear.

July 9, 2011 at 10:39 pm
(4) steve says:

used my troybuilt pony from lowes 7 times and a rod broke,,warranty was up.
Total piece of sh-t

September 14, 2011 at 3:42 am
(5) Camden Dunlop says:

I have a 2007 Troy Bilt Pony that I used for many years to start off my landscaping business. I just replaced the belt last year, went though many blades (but I use the crap out of them), and a pulley off of the cutting deck and Just had a started go out. No other problems. I also installed an hour meter for maintenance, and it reads 5403 hrs. I have also had no problems with both of my troy bilt zero-turns, they both have over 1000 hours and I have had no problems. I also own a Troy Bilt Edger and Weed Eater. They both always start on the first pull and I have had no other problems with them at all. I am very impressed with this lawn mower, except they can be a bit noisy.

September 29, 2007 at 11:26 am
(6) Edward Martin says:

I bought my Pony at Lowes. Have had some trouble with shifting unless I use the clutch. It’s supposed to up shift without using the clutch, but it won’t. Also last week the heavy spring on the PTO cable broke and I’ve been waiting on a replacement cable. I think the spring must have been made in China, because it looks like inferior metal was used due to the type and place of the break. As soon as I get my new cable, I’m sending the broken one to Troy Bilt with a letter.

March 27, 2008 at 11:26 pm
(7) Scott Reed says:

I bought a Troy bilt Pony 2 years ago, but only have used it one mowing season. The first time I used it, It jumps really bad when you depress the cluth/brake. Thought it was suppose to do that. It steadily got worse until it wouldn’t work at all. It works in reverse but not in forward motion. Had Lowe’s pick it up and they say it needs a new transmission. This is going to cost me $450.00 for the repair. This Slogan of there’s BUILT TO LAST is a big lie. Another commercial to sell a piece of crap. I will never buy another product by Troybilt again. and futher more ,not another product from Lowe’s either.3/27/2008

June 4, 2008 at 3:33 pm
(8) Alicia Crider says:

We bought a Troy Bilt Pony last year and it’s worked great. I have a lot of acreage and the only things that have had to be replaced (this year) are the belts.

June 7, 2008 at 2:18 pm
(9) Gary says:

I bought a Troy Bilt Pony riding mower about 6 months ago. Been used about 10 times on my small yard.
The PTO cable has already broken. I was just riding along mowing my yard and it snapped. Appears to be cheaply made.
Makes me wonder what other thing are going to wear-out or break soon???

June 16, 2008 at 9:10 pm
(10) Marcie says:

We have a two year old Troybult pony. The first year it worked great. Now it’s been in the shop 3 times since last November. It started smoking and stalling……Gas in the oil they told us AND it’s because we leave the key it even though it’s in the off position. Back and forth to the Lowes repair shop. The tractor cost $999.00 and we’ve spent $500.00 in repairs and now it’s smoking and stalling again! NEVER, NEVER again wil be buy a Troybuilt! How can we trust Lowes

June 14, 2011 at 3:11 pm
(11) jason henson says:

just need a petcock valve after the fuel filter. shut it off when your done and it solve this problem.

June 24, 2008 at 6:13 pm
(12) Chris says:

I work for Lowes, most of the Troy-Bilt products are garbage, and I wouldn’t buy them myself. They’re made by MTD, the original company that made Troy-Bilt, Garden Way went out of business. Back when they made Troy-Bilt, it was VERY GOOD stuff, now it’s not. As far as the previous poster, how can you trust Lowes? Easy… don’t cheap out on things you buy, go for Deeres. I can’t stand people who buy the cheapest thing and then complain when it doesn’t work as good as something more expensive! You bought a TRACTOR for LESS than $1000… YOU GET WHAT YOU PAY FOR. Simple as that.

February 23, 2011 at 11:27 am
(13) Cindy says:

And do you, as a Lowes employee, tell your customer they are buying garbage? For someone who is buying their first riding lawn mower the $1200 price range seems pretty high after paying around $300 for a nice walk behind. I don’t know how much you make working at Lowes, but for my family budget $1000 is a lot of money. When I pay $1000 for something I expect it to work more than one month before it breaks (as my Troy Built did).

April 21, 2011 at 11:57 am
(14) Lori says:

My $1300 Troybilt from Lowe’s won’t even start the
first time. My first riding mower. Really
disappointed.

March 22, 2011 at 12:02 pm
(15) Jeff says:

you work for lowes. Nuff said. I’ve never seen so little knowledge from a group of employees.

June 27, 2008 at 2:08 pm
(16) James says:

I purchased a troybilt pony on July 4 last year and since I have had the PTO cable snap twice, one of the pulleys was not put on correctly by the manufacturer and got severely bent and had to be replaced. At the same time I also purchased a troybilt weedeater that takes various attachments. I do give LOWES credit though, they do a very good job of backing stuff. Two weeks ago I broke my finger when weedeating, yeah when weedeating. The plastic coupling that connects the motor to the shaft of the weedeater completely broke loose and part of the internal came flying out and hit my finger and broke it. Lowes replaced the weedeater since it wasn’t even a year old and I had the warranty on it. I will never buy troybilt again though. I disagree to some extent though with the LOWES employee, I understand “you get what you pay for”, but if i give 1000 dollars for a lawnmower I don’t expect to have to work on it constantly for the first year that I own it and there are several LOWES employees that really push the troybilt mowers because they are initially less expensive, but they don’t tell you that they are selling you a pile of crap shaped like a lawnmower and painted.

July 18, 2008 at 2:26 pm
(17) Sandy says:

I regret buying the Troy-bilt… also had gas in the oil… been in the shop 6 times in the 70 hours it’s been ran… now a pencil size stick hit the oil drain cap, rupturing it and it leaked oil blowing the engine after mowing for 20 minutes after it was returned from the shop the last time. Not one indicator light went off even though it has “Oil Sentry”… what a joke… not covered by warranty.

July 23, 2008 at 7:48 pm
(18) ace says:

i was planning on buying a pony at lowe’s this week,good thing i read these comments.

July 24, 2008 at 1:57 am
(19) RHONDA D. says:

I WRITE THIS COMMENT THROUGH TEARS AND FRUSTRATION. I BOUGHT A TROYBILT TRACTOR NOT QUITE 2 YEARS AGO. FIRST THE LAWNMOWER WOULD’NT SUSTAIN A CHARGE. AFTER SEVERAL BATTERY CHANGES LOWES PAID TO HAVE IT SERVICED TURNED OUT IT WAS’NT THE BATTERY BUT SOMETHING AND I’D NEVER EVEN USED IT AT THIS PIONT. I’VE HAD TO BUY 12 BELTS FOR IT SINCE PURCHASE; BECAUSE THE BELT KEEPS BREAKING; AND THE BELTS NOT CHEAP EITHER, THE BELT IS 46.00 AND WHEN YOU ADD ON THE TAX IT’S OVER 50.00 EACH TIME I GET ON IT TO RIDE AFTER 15-20 MINUTES OF RIDING SNAP GOES THE BELT. SO THE LAWNMOWER SITS UNTIL I CAN AFFORD TO BUY ANOTHER BELT AND I HAVENT BEEN ABLE TO CUT MY COMPLETE YARD WITH THE MOWER YET. CONTRARY TO WHAT THE OTHER COMMENTER SAYS, IF YOU BUY A LAWN MOWER FOR 1,OOO.OO OR 1,4OO. PLUS, AS IN MY CASE YOU EXPECT IT TO WORK! I WILL NEVER EVER BUY ANOTHER TROYBILT PRODUCT AGAIN!

June 14, 2011 at 11:46 pm
(20) Ron says:

12 belts is hard to believe. HELLO do you think there may ba an alignmentproblem?

July 24, 2008 at 11:00 am
(21) Steve says:

Regarding the gas in the crank case and stalling and smoking problem. Sorry if Lowe’s charged $500. Mine did the same thing. The problem is the new gasoline deteriorates the needle valve seat and the fuel line. The recommended fix is a new needle valve for the float and probobly not necessary but wouldn’t hurt to replace the needle valve seat. Replace the fuel line even though it looks ok on the outside. May be bad on the inside which lets little peices of rubber get in the needle valve seat and keeps the valve open. Also a good idea to put an in line shut off on the fuel line. This will prevent the fuel from free flowing throught the carb into the crankcase if this valve fails again.
Cost….$20 and not hard to fix yourself. A mower repairman should be able to fix for less than $50 including labor.

August 2, 2008 at 10:23 am
(22) Buddy says:

I have the Bronco by Troy Bilt from lowes. Would not go in gear at the store. They repaired. Ran great the first year. But then it started breaking drive belt about every 3 weeks. Now it will not stop. Take foot off gas and it keep going. You haft to jurk into gear. After this year I will never but a Troy bilt again.

August 12, 2008 at 10:26 pm
(23) John McGuire says:

I will never buy anything made by troy built again. Bought a pony last year transmission went out this year. Have a friend that can’t keep belts on his. Bought a tiller used 2 times pull cord won’t engage.

August 16, 2008 at 10:09 pm
(24) Chico says:

Glad I read these comments. I was about to buy a TroyBuilt Pony but based on what I read I’m going with a Snapper or Deere.

August 20, 2008 at 12:05 pm
(25) Mackdaddy says:

Was going to buy a troy built at Lowes not now thanks for the assesments! Going to look at Sears now!

August 25, 2008 at 2:34 pm
(26) Chad says:

The SAD thing about products these day is they are cheaply made and use inferior parts made in foreign countries, the absolute best thing you can do is keep your old mower Pre 1999 and fix it the companies still carry parts for it, sad to say but true I still proudly own a REAL MTD 1996 over 12 year old and yea I got to do maintenance on it but so far RUN better than the CHEAP POS made now.

August 28, 2008 at 9:49 pm
(27) Al says:

Troy Bilt products are garbage. I gave up trying to keep my Bronco in repair. The cable that engages the mowing deck is made of plastic and lasts about 2 hours of mowing before failing.

June 26, 2011 at 4:13 pm
(28) Josh says:

Very Sad. Do Not buy. Pony from 2010 has been making this pitch ever since we got it out this year (3 mows). I was on my third run when i heard a thump, metal, and the blade and tractor both stopped. Shut it down, and looked to the side and there were pieces (small chunks) of the 2 belts that had snapped and were chewed up by the blade. Turns out the pulley had been pulled out of the mower, and somehow snapped 2 belts. Upon inspection, we found the pulley was the cheapest we had ever seen. Returned it to Lowes. Got this, which mows the grass better (compared!), has more features, and is more comfortable and quiet:
http://www.google.com/products/catalog?q=john+deere+D100&oe=utf-8&rls=org.mozilla:en-US:official&client=firefox-a&um=1&ie=UTF-8&tbm=shop&cid=1027086174645280663&sa=X&ei=l5IHTsCkAsG_tgfxnuCzDQ&ved=0CDsQ8wIwAw
NEVER BUY TROYBILT

August 29, 2008 at 2:18 pm
(29) Bob says:

I’ve had my Pony for three years and have had no problems. My lawn is one and a half acres.

September 13, 2008 at 3:42 pm
(30) Terry says:

Glad I stumbled accross your blog. I have been researching lawn tractors to replace my old snapper. It’s nice to know that Troy-Bilt is not the Troy-Bilt of 30 years ago. I will look at green instead.

September 14, 2008 at 10:09 am
(31) Kyle Carpenter says:

I bought a troybuilt 42″ Zero turn in January, Paid almost $3000.00 with tax at lowes, When Purchased it already shpwed 40 Hours on it associate stated that was testing hours, By April Muffler had fallen off, PTO decided to NOT disengage, I called repaire and it was going to take 2 weeks to pick up and who knows how long to fix, Luckily I returned to Lowes , they exchanged for another 42″ that showed 20 hours and again was told those were just testing hours, This one now ” Have only put 15 hours on it ” this one the right drive arm fell completely off while mowing a slope ” almost over turning mower atop me, I fixed , Muffler has fallen off this one as well, I fixed, And now it sits in my shop as When I was mowing yesterday it suddenly died and will not start, I have traced problem to either the silinoid ” Needle Valve ” connected to bottom of carb, or vacumme thqat draws fuel to the carb… which I of course can not get at lowes to once again fix myself…. So in closeing I give my 2 cents to all thinking of Purchasing ANYTHING TroyBuilt…… RUN!!!!!!!
Poorly, Hazerdous to use and they should be pulled from the market….. And for those who have already purchased…Good Luck…Find religon and start praying…=O)…..your going to need it!!

September 23, 2008 at 12:37 pm
(32) Christian says:

We recently bought online a 42″ Zero Turn Radius from Troy Bilt. First of all they delived it with only one guy, so I had to help offlaod it. It was delivered with a flat front tire, and since I don’t have a pressurized airpump, had to drive it up to the house, flat (have 3acres). The engine whales like it’s in pain, and after only 1.5 hours of mowing the PTO went out. I called MTD and was outright refused at having it sent back. Was told since it had gas and oil in it, they couldn’t take it back. The dang thing came with oil in it, so how could I have even had the chance to return it. Anyways, the service people at their main number have been very rude at every step. We are about to send it in for warranty repairs, but after reading all the above, I’m not hopeful. I’m feeling like a just bought a $3,000 525lb piece of crud. I didn’t pay only $1000 as mentioned by the Lowe’s employee above, so getting what I paid for doesn’t seem to apply. Especially since I haven’t even used it for more than an hour.

September 30, 2008 at 5:00 pm
(33) Jay says:

Wow, I’m glad I read this blog. Lowes has 4 ponys for $699 ea. They were all returns. I wondered why. Now I know.

October 1, 2008 at 12:49 pm
(34) Bordley says:

Bought a 50″ zero turn in august 2006. a good machine. Then the PTO belt came off. Can’t change the belt. Instruction in the manual will not work. The idler pulley bracket was made wrong, or should I say was engineered wrong. Guess what, Troy Built even admitted it. They said it was made to the engineers specs, but it does not work. They don’t know how to change the belt. What? Another company that has customer no-service???

October 4, 2008 at 10:07 pm
(35) Dave of Tulsa says:

My Troy-Bilt is terrible. The PTO has gone out 5 times in the last year. Neither Lowes nor Troy-Bilt will help in any way. It is a 24 HP with a 60″ cut. The PTO to the Mower deck is defective. I think it is an electrical problem because they melt down. The Help-line has only Rude people working for them and rather than listen or try to help, they only snicker and make smart Remarks. What a terrible experience and such a waste of $2300. These people should be sued by each and all of us. I’m tired of dealing with Troy-Bilt…and shame on you Lowes for selling such a defective product…Don’t you dare say, “I didn’t know,” because you’ve know for several years, now you you continue to handle this defective product. Shame on you!!! Troy-Bilt is nothing but a Trojan Horse full of defective, cheap troubles. Avoid Troy-Bilt at all costs!!!!

October 9, 2008 at 8:44 pm
(36) mike says:

had my troy bilt for 4 years now, the pony model, only thing i have had to do to it is change the blades a couple of times, i hit a stump and bent the mower blade into a curve, most other mowers would have had their, blade shaft severed or at least cracked, use the brake, then it shifts easy, the instructions tell you this, plus its for safety, come on people quit being so lazy, if and when mine ever dies, i will buy another troybilt. every product line has lemons, my dads 5k john deere has been in the shop at least half a dozen times since he bought it a year ago..enjoy mowing…

October 16, 2008 at 8:38 pm
(37) corey says:

Damn.I wish I would have found this site before I bought mine from Lowe’s today.Well I haven’t used mine yet,So I guess I’ll have to wait and see. Luckily I purchased the Extended warranty for 3 years.

October 25, 2008 at 10:26 am
(38) steve says:

Well I bought a pony from Lowes and it was a referbish I bought wih the intent to cut the weeds down around the ranch it cose me 499 on sale for that price I did not realy care how well it worked, got it home and started to cut the weeds and it work good belt would slip a little on the hill a bit a few weeks after the belt broke so I put new one on Cost $15 aprox, and put new blads on Cost $24 aprox then I started to use it on my lawn aprox 1 ac it cut great so I bougth a bag for it , it also so worked great the only thing that sucks is the key system mine is now broke do to my 2year son sticking whatever he can find in it so I need to get one but over all for the amount that I have in the thing it works I did not expect anymore then I get out of it just keep in mine you get what you pay for

October 28, 2008 at 6:22 pm
(39) Albert says:

I purchased a Troy Bilt Bronco March 08 at my local Lowes (Harlingen, TX). I was told to go with this unit by a sales rep. since it had a “Kohlar” engine. He quoted “they are the best engines” you won’t have any issues. A month ago I fueled the mower and started it up. Smoke continued to come out of the muffler and was dripping oil. I immediately stopped the engine and called in my Lowes warranty. ONE MONTH later someone picks it up and now I am told I didn’t maintain the unit and the engine has to be replaced!! and to top it off, that my warranty won’t cover it!!!!! Yes, the couple of hundred dollar four year extended warranty that I was con’d into buy for “peace of mind”. Estimated cost of repair $1,000.00! I was told by the repair shop the air filter was new and was asked how often I changed it. I told the repair shop the reason the air filter looked new is because I just bought the unit!! and haven’t had the need to change it since I only used it about eight times. I feel extremely disappointed and cheated! Long story short, BUYER BEWARE. Don’t get ripped off like I did!!

November 6, 2008 at 3:00 am
(40) Dave says:

Don’t expect better success spending more for the Troy Bilt Bronco model. I’ve had one for three years and it’s never made it through a mowing season without requiring repairs to the pedal drive system. It’s a poor product that a quality oriented manufacturer would have recalled. Do yourself favor and stay away from Troy Bilt. I’d pass on anything built by MTD. My next tractor will be built by a Company that takes enough pride in their product to put their own name on. I’ll buy it from a dealer who knows and services the product. This was an expensive lesson for me. I hope it won’t be for you!

January 7, 2009 at 4:48 pm
(41) Dallas says:

For the guy buying the Deere hate to tell u
this. But take a good look at them. Alot of the same parts? That is because MTD is also making making them!

February 1, 2009 at 12:24 pm
(42) jimmy says:

purchased a 2004 horse riding mower/tractor new. should have shot it would have saved me alot of trouble. worst peice of crap ever made. i have replaced the 4 belts each over 10 times.one of those is $40 bucks.all spindles replaced, most pulleys also fall apart. wheels have fell off. the deck is tinfoil thin and looks like crap, sterring linkage went out.allsorts of connectors do not hold,everytime i mow,i know something will go wrong. never buy any mtd product, my neighbor has seen my problems so he bought a torro, turns out to be exact same mower as mine. just different stickers.get what you pasy for, ha, paid for good got junk

March 15, 2009 at 12:37 pm
(43) Jake says:

I bought the Horse because I wanted to get the better model. My grandfather had Troy-Bilt and never had a problem. So I bought it too. It is the biggest piece of crap! It works with belts for the movement and the deck! The belts are always burning out, the metal that it is built out of rusts away quickly if you use well water to clean it off! Bottom line I will NEVER buy Troy-Bilt again!!!

March 17, 2009 at 9:52 pm
(44) robert says:

i bought the horse troy bult riding mower at lowes.its a big piece of junk.the steering went out,had a short in the wiring,and rearend going out,now starter out.its only two years old i will not buy another.the company only out to make that dollar. their not worried about making a good product.

March 30, 2009 at 1:01 am
(45) Chris says:

“Dallas” you say MTD is building Deeres? Please stop leaving comments if you do not know what you are saying. John Deere makes John Deere… period. MTD does not make ANYTHING that comes with a John Deere name on it. That is pure NONSENSE. I hate people who spread misinformation on the internet.

February 23, 2011 at 11:22 am
(46) Cindy says:

My mower repair guy tells me MTD manufactures the John Deere Lawn Tractors as well. He said to get genuine John Deere you have to go up to the small farm tractors. Everything else is outsourced.

August 27, 2011 at 11:14 am
(47) steve says:

John Deere does not build them. There are only three companies that make all of them and put their name on them.

March 30, 2009 at 9:36 am
(48) Scott says:

Worst mower I’ve ever owned, carb problems, trans bad twice, mower deck had major weld repairs, pully bearings lock up. BTW all this within 4 years starting AFTER warrenty expired. To the lowes employee’s comment about “get what you pay for” my 800.00 Craftsman I had before Troybuilt lasted 17 years. I went back to Crafstman this year.

July 31, 2011 at 11:01 am
(49) Dave says:

Well, Scott, you DO get what you pay for! I have no doubts about that. $800.00 in 1994 had the same buying power as $1,202.63 in 2011. The annual inflation over this period was 2.43% so you’re at about the same place you were. However, as we farm more and more manufacturing out of our borders and products are assembled by folks making $50.00 a month we’ll continue to see crap produced at increasingly higher prices! My Snapper is made in the USA. It’s been running strong for 20 years with just the regular maintenance applied. Yes, Snappers are generally more money, but with that you also get, as a general rule, many more years of trouble free performance. Granted, Craftsman used to be a much more trusted name in just about anything that donned the brand name, but times are a’ changin’! To all the lawn care warriors out there I say this, spend the money NOW on quality, made in the USA, or spend LOTS more later in the process of starting a lawn mower graveyard!

March 30, 2009 at 4:54 pm
(50) Russ says:

I’ve been useing Troy Bilt equipment for many years. For mowing the lawn to racing one on a track then mowing with it later. There’s nothing like doing a wheely while your mowing. I just moved to Florida and bought a Troy Bilt Pony 17.5 used and it runs great 4 years old and only belts changed, I was told. Thats good enough for me. And dam it runs great.

April 6, 2009 at 12:56 am
(51) Alex says:

I have owned my troy built ztr 5o inch cut for 3 seasons now. I have 40 hours as of yesterday and it has done o.k. I have a fairly rough yard and dispite a belt comming off once and the muffler fallling off yesterday, it has done well. I cut about 7 yaerds (all elderly family) and it has cut my time in half. I enjoy minr for the most part!
Would I recomend it….sure.

Good luck to all!!!

April 10, 2009 at 8:36 pm
(52) Joe Brock says:

I agree with Chad. The Troybilts of today ar cheap. I bought my 16 HP Troybilt in 1999. It has been one of the best mowers I have ever owned. I have only had to replace the belts a couple of times and I did have to change the clutch this year. I change the oil every year The mower cut great it just wouldn’t come back on when it was hot. That cost $225 I still own my 8 horse tiller. I had not started it in 8 years honest. I put a new plug in it changed the oil and did a little grease work and it started after 5 pulls. I have used it twice this year. I also had a 33″ cut mulching mower that was a dream. My sons and I cut yards every summer with it. I also a 21″ mulcher that was great. Troybilt use to make a very good product until they sold out. I wouldn’t buy one now.
I found out that those mowers you buy at Lowes and Home Depot are not by the the said manufacturer. They are made by MTD. MY son worked the plant and he said that they made the all.

April 11, 2009 at 12:33 pm
(53) Tom says:

If you buy a Troy Built You will be sorry!

April 17, 2009 at 8:21 pm
(54) t radford says:

Yeah, I bought a troy-bilt pony from lowes 17.5 hp. I had problems with the motor from day one after the warranty ran out. Every time I use it I have to adjust the valves. It’s a piece of crap. I will never buy another one again.

April 24, 2009 at 10:31 am
(55) Bryson says:

It looks like reading these numerous negative comments about the Troy Bilt Pony is going to save me lots of frustration. This was going to be my first riding tractor; does anyone have any experience with Craftsman riding tractors with Briggs engines? Thanks.

April 25, 2009 at 6:38 pm
(56) Doug says:

I recently bought a Troy Bilt Pony riding mower. Thus far it has performed within my expectations with the exception of user comfort. The seat is a real disappointment. I am a 70 year old retired construction worker. I am a very large man at 345 pounds. If the designers shoulders are no larger than his butt, he couldn’t work for me. I have been attempting to purchase a seat more suited to my size but Troy Bilt / MTD doesn’t offer an upgrade. An adloescent Lowes employee pointed out that the seat fit him quite well. That’s fine as long as he is paying for the mower and also cutting my 2 acre lawn. Never again!

April 25, 2009 at 9:27 pm
(57) Kevin says:

Crap. I wish I would have done some research before I purchased my Troy Bilt mower!!! Total piece of crap!! Stay Away! I have to constantly replace the drive belt!!

April 28, 2009 at 5:54 am
(58) Richard says:

Bought a Honda powered, self-propelled Troy-Bilt mower in Aug 2008(Lowes!), used it approximately ten times and the self propelled transmission totally failed. Took it to my local repair shop who is a authorized Troy-Bilt repair. They said they’ve seen 4 Troy-Bilt self propelled transmission failures in the last few months.
Tried to contact Troy-Bilt factory service and they don’t care!!! Wasted $430 on my Troy-Bilt BOAT ANCHOR. Lowe’s won’t take it back!!!

May 1, 2009 at 8:07 pm
(59) albert pitre says:

Garden Way tractor’s (Troy Bilt are junk) steering gear is weak and screeches after using it 6 times. I would stay away from mtd tractors.

May 4, 2009 at 10:13 am
(60) Steve says:

Was looking ot purchase a 42″ troy built lawn tractor @ Canadian Tire,,,guess not now..what an eye opener!! And I thought Troy Built was a great product..what has happened???
Guess Sears get my $$$

May 5, 2009 at 3:27 pm
(61) Stephen says:

Concerning the person who is going to buy a Craftsman riding mower. In 2004 I went to Sears to look at a 42 inch lawn tractor. The salesman could not get one the crank and another to go in gear. So I bought a 2004 troybilt pony a lowe’s. So far so good. Only had to replace deck belts a couple of times. My fault for mowing in wet grass. It backfires thru the exhaust but that doesn’t hur anything.

May 5, 2009 at 5:13 pm
(62) Billy says:

I bought a bronco in March, 2009 and have mowed my yard 3 times. (2.5 acres) My last mowing, the bottom belt came off the pulleys on the cutting deck. Belt is ok, but I can’t get it back on the pulleys. The manual says to call an authorized dealer when it comes to the bottom belt. Can anyone tell me how to put it back on without sending to the repair shop for who knows how long?

May 5, 2009 at 10:08 pm
(63) Bill says:

PLEASE DON’T BUY TROY BUILT PONY FROM LOWES!!!!!!!!!!!!!!!!!! Iv’e had mine for 4yrs, NOTHING BUT PROBLEMS!!! Mow 1/2 acre and the trans seizes up.Have read many reviews of the same type of problem or problems with the trans. This is not a Troy Built!!! It is maid by MTD. The Pony is a Big Red peice of CRAP!!! Don’t make the same mistake I did!!!!!

May 5, 2009 at 10:56 pm
(64) Terry says:

Total junk – 2 years old and hasn’t been hardly used. Most of the time it is at the shop. New engine, yes new engine 2nd time we used it. Multiple trips to repair shop for little items, steering, belts, blades etc. Spent 300.00 (nothing covered by warranty) last October and pulled it out today for the first time use since we had it fixed, won’t mow unless the deck is at the highest and there is no grass. Junk and the worst buy I ever made.

May 7, 2009 at 3:32 pm
(65) Ryan says:

Had mine for about a year now. Except backfiring through the exhaust and a battery that seems to be weakening….knock on wood…no real issues to complainabout.

May 12, 2009 at 4:28 pm
(66) Sutton says:

My warranty has now run out on my Troybilt Pony. It’s sitting outside as we speak, and I don’t know what in the HELL is wrong with it this time. I have had trouble over and OVER with this tractor. God help me, someone needs to!!

May 13, 2009 at 1:31 pm
(67) James says:

I have a Troy-Built GT50 Big Red. I bought this tractor in 2006. Since then, it’s been one issue after another. On day one, it started smoking. The problem: Lowes had overfilled to oil prior to delivery. Also, the air cooling is inadequate for the 23hp engine.
None of the grease joints had been lubricated prior to delivery. I ended up doing this myself. The battery continually goes dead. It will only hold a surface charge, which is a problem with all these small batteries.
The most recent problem is that the tractor goes slower and slower. I see snails passing me when I am in Forward-High. Yeah, the upper and lower drive belts were replaced, along with the fuel filter and undersized air filter (which clogs quickly).

Troy-built, you’re lousy!

May 14, 2009 at 5:48 pm
(68) Nicole says:

I purchased a Troy Bilt “pony” riding mower in march ’06. In may of ’08, The engine was replaced, the company paid for the engine, since it was close so to the 2 yr mfg. warranty by Briggs & Stratton & there was a “service notice” concerning a part of the engine, however I was responsible for the shop/labor fee of $150.00 + tax. Now, May of ’09, I am being told the transmission is out, in which the 2 yr warranty will not cover. Estimated cost for repair is $500.00. I purchased this mower, feeling that Troy-Bilt was a name I knew & trusted. But in a 1 yr period, being out half the cost of the original price of the mower, I am very disappointed in a company with such a strong reputable name. With such a competitive market in lawn care equipment, I would think companies would stand behind their products better.

May 28, 2009 at 11:15 am
(69) Dick Hopkins says:

We bought a Troybult Pony Riding mower from Lowes (Cullman AL) in 05 and here we are in 09 after dozens of trips to the MST’s of Briggs and still the Damned thing isnt working right.
If you have to deal with Briggs on a guarentee problem, you can count on dealing with a Divorce lawyer style of obstinence and incompetent and arragant people.

February 23, 2011 at 11:20 am
(70) Cindy says:

Dick, we bought our Bronco from the Cullman Lowe’s and like your Pony, it’s a piece of rubbish. We’d not had it a month before we had to take it to Gary’s in Vinemont. That repair was still under warranty, but the subsequent repairs have not. In the 5+years we’ve owned it we’ve spent more on repairs (not maintenance) than we initially paid for it. We’re on the market for a Snapper this month before mowing season starts again.

May 29, 2009 at 7:02 am
(71) mark says:

i bought a troy built ride on mower last year, blades cheap as, battery died after eight months, engine died after twelve months,it had a briggs and stratton engine, i should have realised then it was a piece of crap.

May 29, 2009 at 8:10 am
(72) rufustw says:

I must have been the lucky one!Bought 17.5 hp pony at lowes for 1G,have had it almost 3 years,and have not had even 1 problem!When I got it home, I first thing knocked down the 2 thirds of an acre or so,that was grown up taller than me and I am 6ft!I’m talking about 1-2 inch thick pine and oaks that my pony destroyed!Hit a hidden cinder block that bent the blade like a taco shell,replaced with $45 xtreem blades(you could tell they were xtreem ’cause they were bright yellow),had to charge battery after winter this year,but that’s it,and I abuse the hell out of it!(have admit after reading this post site I’m thinking of selling it now!)

May 29, 2009 at 8:40 am
(73) rufustw says:

Forgot the most important thing I wanted to say,and it applies to all machines you may in future purchase,most stuff gets to the retail outlet we buy it from unassembled or part. unass.,that means some yahoo at lowes or walmart or whatever put it together!So even with the hardcore beatings I give my tractor,before starting it the first time I put it on a shop table and made sure it was ready(it wasn’t).I know this practice has saved me a lot of time and money over the years!Have a good day everybody!

May 29, 2009 at 8:57 pm
(74) Mike says:

I bought a Pony in 2005, and I have used it approx once a week to mow my 1 acre. Can’t really say I have had too many problems. Only issues were the deck came loose once on the right side, and now it does not sit quite level anymore, but it still cuts pretty decent. For $1000 and 4 years later, I can’t complain too much. And I leave mine uncovered outside, and have not done the best maintenance either!

June 1, 2009 at 1:28 pm
(75) chad says:

I will never again buy a Troy-Bilt Mower. Bougth a 2007 17.5 HP and have had nothing but trouble since. Not five minutes after I got it home, I went to engage the blades and all hell broke loose. Pulley’s were not assembled correctly and it threw the belts and bent one of the pulleys. Loaded it up and took it back to Lowes. They were nice enough to give me another one. One thing after another since then. Finally, about 6 months ago it wouldn’t start. Engine won’t turn over unless I bump the solenoid but that, in turn, drains the battery. Have heard that the ignition wiring on these things tends to go out. Just seeing if anyone else has had a problem with the wiring.

June 3, 2009 at 12:20 pm
(76) Richard Nash says:

Bought a new Lowe’s Troy-bilt self propelled, honda power $400 mower. Used approx 6 times and the transmission fell out. Had the transmission totally replaced and it’s still not right. Threw the Troy-bilt junk away and bought a real lawn mower….SNAPPER!!!!

June 11, 2009 at 8:52 am
(77) rufustw says:

Not trying to sound snooty,but again I say,any machine you did not build,before use,check it out,it needs prep work!Min.wage guy doesn’t care if it is ready!Even a little tractor has a lot of power,enough to destroy it’s self,when not tightened up and ready to use!

June 12, 2009 at 4:41 pm
(78) Tracy says:

BUYER BEWARE – I purchased a Troy Bilt mower last April. The transmission went bad in early May of this year. 4+ Weeks later and the part is still back-ordered. They do not care about customer service!

June 12, 2009 at 9:02 pm
(79) Hal Ramich says:

I just looked at a Troybilt Pony lawnmower at Lowes in Billings. Looked great and I thought looks good and a will go back and buy it. I am so glad I read these coments. Will now purchase something different. Thanks to all who have commented. Hal

June 16, 2009 at 5:00 pm
(80) Lew says:

Stay away from the Troy-Bilt Super Bronco. I’ve had mine two years and I’m constantly repairing it. The engine leaks oil because the bolts were not properly torqued at the factory (rocker cover and head gasket.) The cable holding up the deck snapped the first year. The drive belt for the blades needs replacing every year. The PTO belt just bit the dust. It looks like a mjaor job to replace the PTO belt.

June 23, 2009 at 1:37 am
(81) 96Poulan says:

Even with all these bad remarks about this tractor, I still think that with the proper preventive maintenance, it will work fine. Have any of you who have had these problems with the belts and PTO cables and such ever checked them prior to use, to see if they could be hazardous? Remember, as “rufustw” stated, the people at Lowes and Home Depot are building these tractors after they are shipped. They are not pre-assembled. The employees are given a frame in which to attach the deck, engine, seat, hood, headlights, etc. They have to wire it, they have to assemble it, and they have to sell it. There is no pride taken in what they are building. In essence, they are more-or-less giving you a semi-finished product, which, loosely assembled, can and WILL shake itself apart after a bit of running. Prior to MTD’s ownership of Troy-Bilt, I can only assume that they came pre-assembled, (I may be right or wrong) which would explain why they worked a billion times better… They weren’t being assembled by teenagers fresh out of high school that could care less whether they got the job done right, or for that matter, the customer’s satisfaction in their product… My best advice: Look the WHOLE TRACTOR over, top-to-bottom BEFORE YOU OPERATE IT, if you want to save yourself a BUNCH of headaches, and I can tell, there are a lot of people who have had some real headaches from this machine. My old 96 Poulan was supposed to be a real junk-heap after about five years of operation, but it still stands and everything still works CORRECTLY after 13 years of total abuse! The only thing wrong with it right now is the hydrostatic tranny is about to die on me, as it cannot maintain speed down a hill, and whines louder than the engine, (a Brigg’s & Stratton, mind you) going uphill. Other than that, it runs and operates great. I plan to keep it as a backup tractor when I get my Troy-Bilt. (And who knows, I may need it as such…) Just goes to show that proper preventive maintenance is truly your best friend. Happy Cutting!

June 23, 2009 at 2:06 am
(82) robert allen says:

the smaller john Deeres are made by mtd,also all brands of rideing tractors are made by mtd factories,we will soon be getting thim from china to many rules in this country to build anything

July 2, 2009 at 1:43 pm
(83) Dave Schuerkamp says:

I have a 2006, Troy-bilt Horse lawn tractor. It has been great for me. I cut at least 3 acres of grass including pasture grass, weeds, small brush etc. I have definately put this mower to the test and it has passed with flying colors! I would certainly recommend this one.

July 6, 2009 at 8:24 pm
(84) Never Again says:

I will never buy a Troy Built mower again. I have been through two of them in less than a year. And just TRY to talk to Troy Built about the problems. First one had the Kohler 22 hp engine. It blew a head gasket within a month and was in the shop for 6 months. Got a new one with the 25 hp. A deck pully blew apart within 10 hours. Still waiting to get it out of the shop and my 3 acres of chest high grass is waiting as well. I have a Troy Built blower, weed eater and pressure washer, I figure they will die next. I do have to say that Lowes has been good to me so far but NEVER AGAIN will I buy Troy Built!

July 7, 2009 at 5:43 pm
(85) Sandy says:

I bought a LTX1842 Troy Bilt lawn tractor in 2003, and from a half hour after delivery until present (July 22009), I have had nothing but problems with it. Each time I mow the lawn, my only thought is “What’s going to break on it today?” I bought it because of Troy Bilt reputation for making a good and sturdy product. Boy! Was I mistaken.

July 10, 2009 at 2:03 pm
(86) dj says:

for you green snobs… if you spent less than 5000 bucks… your green machine was most likely made in mexico out of inferior parts.

July 13, 2009 at 9:38 am
(87) Ed says:

I have had my Troy Bilt for 3 years and have had nothing but problems with it. The latest was the parking brake won’t release. Had to flip it over and find the lever. I have had it worked on in the shop three times. The tractor is a piece of junk. Don’t buy this tractor. You get what you pay for, I think.

July 20, 2009 at 9:09 am
(88) glen says:

had my super bronco a lil over a year now and paid around 1500 bucks for it. the way it’s going i’ll have spent near that on belts before two years is up. now i have to go look for a spindle. hmmmmmm

July 24, 2009 at 2:05 pm
(89) Tom says:

I have had a troybilt for about 4 yrs now. The Manager of the lawn and garden section”highly recommendedit” It is a piece of crap- two batteries-smokes and chokes-stalls and crawls. Now the starter is shot, it smells like its burning. I do not consider 1200.00 as buying “cheap” crap. I plan on buying a push mower just not sure how to get rid of this riding mower-it deserves to be in a landfill-DO NOT bUY troybilt.

July 25, 2009 at 7:40 am
(90) Tom says:

Chris, you are exactly right, John Deere Riders are made in Greeneville, TN. Not MTD.

July 30, 2009 at 11:03 pm
(91) George Skerm says:

I bought a Pony from Lowe’s two summers ago to cut my mother’s one acre lot. I feel fortunate after reading all the problems listed here. My only gripe so far is I can’t keep blades on the thing. At the least little suggestion they bend. Granted the property has roots and ruts to navigate but I’ve been cutting this lot for 40 years (no I don’t live at home…but when mama calls….) and never had this problem the previous Craftsman or Toro riders. The worst that happened was the engine would stall. It also does a poor job charging the battery. I’m trying to track that problem down now.

July 31, 2009 at 1:25 pm
(92) Dave says:

Just bought a Pony and delivered Monday. Used one time, and on Friday, 4 days later, the belt broke. Lowe’s was GREAT about response. Service was back loggged for three weeks, so I stated I don’t want to lose confidence this fast, and within 3 hours Lowe’sdelivered a brand new one to my door and took the four day old one back. Extremely great service, polite, and went out of their way. Based on that, I would buy again. I am buying the service, not the product

August 2, 2009 at 7:38 pm
(93) Bob says:

I have a Troy Built Pony…nothing but problems. This is my 4th yr. and so far this year have sunk over $300.00 in repairs. Just changed my starter 2 weeks ago…get on it today…starter fries. It has been one thing or the other. For you that are having trans. problem…its not the trans but a bearing in the drive system that freezes up. I am looking now for a new rider…but you can be sure it wont be a Troy Built. JUNK

August 2, 2009 at 8:23 pm
(94) Kim says:

I bought a Troy pony @ Lowes last summer and so far it’s been in the shop twice. First time they kept if for 2 weeks and it had a blown head gasket. It worked once and than it kept throwing the drive belt. Went into the shop this time for a month. The first time we tried to start it seems like a dead battery. Long story short this is a piece of crap.

August 3, 2009 at 12:49 am
(95) Ross says:

Got my 43″Bronco at Lowes 4 years ago and has always run great. Only problem right off the bat was back firing after slowing down the engine and turning it off. Found in the manual you are supposed to turn off the key only at full throttle. Pays to read the instructions, duh! Still using the same belts that came with it. I engage the blades easily, not slamming them into gear.

What a pain to drop the deck to change blades. Made an 8″ ramp with 2×10′s and drive one front wheel up at a time, set the brakes and block rear wheels, remoce spark plug wire…..room now to reach under and remove the blades.

Take the key out of the ignition when finished…leaving it in sometimes draws juice (I don’t know why) from the battery. Same thing on my Troybilt tiller.

I don’t know why people keep replacing the same belts, pulleys, etc, over and again without figuring out why it’s happening.

I would never get a poorly assemblied machine fixed or keep it. Insist on a new replacement machine or get your money back. Maybe that way they would get a clue to hire competent help.

Forcing shifting lever in or out of gear, running a smoking engine into the ground, running with known oil leaks until engine freezes up, poor maintenance, etc, are all owner fault for not getting the problems fixed or replacing the unit.

Parting note…..we have warrenties on products in the United States because we EXPECT them to fail. There are no such warrenties in Japan because they expect their products to work. Amazing concept, huh?

August 3, 2009 at 3:58 pm
(96) George says:

I have a Troy-bilt Bronco. After 5 1/2 years and three batteries, it blew a head gasket. Now I’m wondering if it’s even worth fixing. (Anyone know if a head gasket is a user-fixable problem?) I’m weighing repairing it versus going to Sears and paying $290 for a Honda walk-behind that will probably last 10-15 years. Anyone have any advice?

August 4, 2009 at 12:18 pm
(97) brian says:

the smoking (oil/gas) problem can be ignored if…..
you run the gas tank dry every time you run the thing. That was my first problem. Then it was the battery. Now it is the drive belt, and the tensioning spring which holds the belt taught.
What a shame…. or do I mean sham

August 5, 2009 at 12:18 am
(98) kevo says:

I mow over 2 acres a week on a troy bronco been doin so since last April now August. I have recently replaced the blades for the first time. Keep the blades sharp. Change oil often. Watch what you mow over. Know what your doin to begin with. These troys will last 10-15 years. I mow heavy and rough ground. I work the you know what outta this troy and wouldnt think of trading even for a Deere. I go hard and so does this troy. My guess is most dont know what they are doin to begin with. Troy is a quality product. Its the operators.

August 6, 2009 at 6:37 pm
(99) Mongo says:

I purchased a new Bronco last week. I was using it for the first time when it died on me. I started it backup and got off of it to try and see why it was still missing badly.

Just then it took off and very quickly got up to a speed way to fast for me to catch. It then crossed over into the neighbor’s yard and ran directly over their little poodle dog!

OMG! Guts flew everywhere and sounds of howeling and pitifull shreaks of pain were the last thing heard…. Dead Dog!

August 10, 2009 at 1:49 am
(100) Glenn says:

Save yourself a headache and get a John Deer. It’s the ONLY riding mower made today that isn’t a POS. The cutting decks are thicker AND adjustable for the cable that engages the blades. Everything else is garbage. I oughta know, I repair them every day.

August 10, 2009 at 1:52 am
(101) Glenn says:

BTW….A good Snapper is still the best buy for the money…hands down!

August 18, 2009 at 1:15 pm
(102) Eric says:

I’ve had a troy bilt super bronco for two years now, the blade pulley has had to be replaced twice, at 200.00 per repair. Next time I will buy a new mower, different brand.

August 29, 2009 at 7:27 pm
(103) Sue says:

I bought the Troy bilt Pony at Lowes. I used it about 10 times and the motor blew up. Pieces of motor shrapnel went flying. Thank goodness that no one was injured. Took the horrid thing back to Lowes today. Manager said they have to send it our for repair? But first they have to determine if I was the cause of the engine failure! They have got to kidding! If I do not get a brand new mower, I will sue them. And when I do get my new mower, it’s going up for sale. I will NEVER buy another Troy Bilt.

August 31, 2009 at 2:56 pm
(104) michael bicknell says:

just to let everyone know..if you buy a deere, from lowes/depot ect..YES it is infact MTD, MTD has bought the trademarks/colors/logo from deere, to use on their products,,it is purely MTD unless you go direct to a JOHN DEERE dealer.

September 5, 2009 at 2:23 am
(105) Paul says:

Bought ours at Lowe’s three years ago nothing but POS. Oil in the gas, backfires, battery dies every two weeks. This is not because of opertor errors, this is a class action law suit that needs to be filed. As for $1000 you get what you pay for, your sadly mistaken.

September 6, 2009 at 5:41 pm
(106) Mongo says:

Man, sounds like Troy-Built has really gone to pot. We looked at Troy-Built riding mowers several years ago, along with several other brands…then, ended up buying a SEARS Craftsman. Caught it on sale for just under 1000 dollars… We have almost an acre and a half to mow, and have used the Craftsman mower for 3 summers now, and have done little more than change the oil and sharpen the blades. And we did buy a new battery the first of this summer… However, I will probably have to buy a new set of blades next summer, as our son in law hit something along the back fence last week and bent one of the blades pretty bad.

September 14, 2011 at 4:08 am
(107) Camden says:

And Craftsman riding lawnmowers are also produced by MTD… Just like troy bilt…

September 7, 2009 at 7:02 pm
(108) fran says:

We bought our 22 hp Troy-bilt at Sams club a number of years ago and have not really had a problem with it. It has hit numerous stumps and cut grass usually left to the brush hog without even breaking a belt. Today it slipped a belt and upon inspection the two belts (46 inch deck)look like they are failing and need to be replaced. A spring also needs to be replaced. Any recommendations for places to buy replacements?

September 8, 2009 at 2:48 pm
(109) kevin says:

just go a pony its great.

September 8, 2009 at 2:56 pm
(110) kevin says:

Ps.I got it at Lowes & thanks to this blog I checked it out real good.I found sand in the gas tank.I Vaced it out and called Lowe so they could check out the other floor modals.But it a great mower.

September 8, 2009 at 8:20 pm
(111) fran says:

When you change belts do you use the OEM belts or other brands? I notice they warn about using other brands on the MTD website as they can be dangerous by not disengaging completely. Is this really a problem or is this just a way to try to get you to buy the $80 belts from them?

July 9, 2011 at 4:28 pm
(112) steve says:

I’ve been a small engine mechanic for 18 years professionally. Aftermarket belts are fine as long as they are a “power rated” belt. Yes MTD is feeding you a line of crap. MTD stands for Made To Die in my shop.

September 12, 2009 at 1:39 pm
(113) Joe says:

Be warned. My TB Bronco has a blade engage lever in front of the left knee. If you do something the safetys don’t allow (in my case it was shifting to reverse out of habit, something another tractor allows), the engine can cough, causing the lever to strike your knee with the power of the engine behind it. I am in constant pain as a result of this horrible design.

September 20, 2009 at 10:05 am
(114) Fred Smith says:

“Inherited” a Pony with a house we bought. No start the first time. Re-gapped plug, started right up-Yeah! Then, huge cloud of gray smoke. Drained tank and carb-fresh gas added. New air filter, fuel filter and plug-same thing. Oil dripping from muffler. Told by a local mechanic that a typical problem with benzene in NJ gas. Have a new engine to install-adding a fuel shut off. Any tips on remove and install or direction to a good site that doesn’t just try to sell me stuff welcome

September 21, 2009 at 9:46 pm
(115) jerry says:

I have a horse 23hp Troybilt 50″cut from Lowes. They must have monkeys assembling them as the bolt supporting the idler pulley dropped out after wallowing the pivot. Fixed that. It eats drive belts. The engine is excellent. Ordered the springs that broke ( which affected the drive as in wont move. Took 10 days!!!. Called tech to find where springs go.. VVV rude tech (woman who insisted the springs are all the same) (are Not) gave up. I can see how Quality control breakdown at the factory leaves TroyBilt a sorry company. One last rant go try start the gas powered (Easy assist) hedge trimmer and see how you do

September 22, 2009 at 9:22 pm
(116) Donnie says:

I bought my Troy Built Pony a couple years ago and all i’ve had to replace is the blades.I keep it clean keep the deck set on high and swing wide in the turns.Works as good as any other $1000 mower.My mother in law bought a Craftsman the same time I got the pony and side by side the only difference
is the stickers.

September 24, 2009 at 6:57 pm
(117) Odis Pilgrim says:

I got a 23hp 50″ cut ztr50 from Lowes on sale in July 2006. This machine had “0″ hours. Within the first ten hours all four tires went flat. I found myself constantly airing all of the tires up after just sitting overnight. I called the Troy bilt customer service center, & was told where I could take the mower. After taking the mower to an authorized service center, they told me that the seals around the rims were bad in all the tires & they would never seal again. Nothing was found in any of the tires that would cause them to go flat. The valve stems were all good. Troy Built would not replace the tires, this is after I had the mower for 30 days… So I had to replace them myself. I bought 4 new tires & put tubes in them, no problems since. At 15 hours both deck hanger cables broke. I took the cables off & took them to the sevice center, Troy Built said that since I took them off of the deck that they would not honor the warranty, so I replaced the deck hangers with chains, no problem since. When I hit 22 hours the poor welds on the deck separated & the deck came apart. Once again I took it to the service center, only for them to say that they would not honor the warranty, so I grinded the poor welds off & welded the deck back together “on both sides” & haven’t had a problem with the deck coming apart since. I just replaced the battery @ 291 hours. I have over 300 hours on it & I mow my 8.5 acres. The PTO gets stuck every so often. The one thing that I hate about this machine is the gas tank is black & there is no gas gauge, so when you run out of gas you wont know it until it happens, so I have to have a gas can near by! The gas cap vibrates loose unless I tighten it down with big channel locks. I did a lot of research on this machine & its brother the Home Depot Cub Cadet model, both built by MTD, parts interchange, but I wish that I would have got the cub cadet! If you buy a mower cause its on sale please look it over, bring someone who mows for a living, or is mechanically inclined with you when you are ready to buy a mower so they can check it out for you…it never hurts to be real picky about something like this! Look at mower options ’cause little things will become big things in a hurry! Look for things that will be a problem & fix them before they turn into a headache! Take a notebook & write things down & compare mower options & prices! Remember there’s always a lemon mower out there, well these days it seems like they all are lemons! Get your moneys worth & Happy mowing!

September 24, 2009 at 7:12 pm
(118) Odis Pilgrim says:

Oops! I forgot to mention about the sorry 6 point spindles & blades…replaced all three spindle housings, replaced all 3 spindle shafts several times due to the 6 points wearing out… I finally just looked up the shaft # for the 50″ cub cadet that used the “round hole blades” & haven’t had to worry about buying those expensive 6 or 3 point blades again… good luck mowing!

September 29, 2009 at 7:43 pm
(119) terry says:

I bought my troy bilt pony from lowes the very first time i used it the deck hanger weld on the left side broke and the deck hit the ground. they replaced it for me and sold it as reconditioned to the next sucker(no warranty). I used my replacement for only one season and it is constantly in the shop. It is not lowes fault that it is a piece of junk. They are just selling something affordable to people looking for something affordable. but i will never again buy a troy bilt. period end of discussion.

October 4, 2009 at 4:31 pm
(120) bakiton2005 says:

I have to say I must be a fool. My father bought a Troy Bilt lawn tractor and had problems keeping the belt on it. I looked at it couldnt figure out why it kept messing up. It seemed to give problems every 4th time you mowed. Now stupid me got a good deal ( I thought on a tuffy ) so I bought it. Dont have anything to do with Troy Bilt products unless you like working all week then working on this junk every weekend. I do mean every weekend. JUNK. Never I again I promise. Oh by the way had a tiller from Troy about 3yrs ago. Guess what? Junk. Why do we keep these JUNK dealers in business?

October 5, 2009 at 9:37 am
(121) Randy Brindle says:

I have had a pony riding mower for two seasons now and she is a real good little work horse….never a problem with her other than replacing the blades will will have to be done this year.
I cut over 2 acres of land with her and she eats it up with no problem.

October 6, 2009 at 8:33 am
(122) craig says:

Kinglake Australia
Brand new pony two years ago, got it off the trailer , started up steering pin fell out slammed into wifes new car,
3 hours mowing spring broke ground into spindle housing,
10 hours cross bar on side discharge snapped,
Have gone thru 6 belts, 4 spindle assemblies, battery died after 4 months absolute heap of s;;t.
Not bad for about 100hrs of mowing,
I must say though all my problems have been with deck, engine has performed flawlessly.

Should have bought tractor would have been better.

October 18, 2009 at 8:38 am
(123) Johndu says:

We purchased a self propelled Troy Bilt lawnmower. After one year the wheels and gears had to be replaced. They were very cheap plastic. After the second year the self propelled feature no longer worked. When we took it in for service we were told the transmission had to be replaced, which we were told cost in excess of $200. At this point we cut our losses and junked it. Our recommendation is to stay away from Troy Bilt. They are made with very cheap plastic materials that only last until the warranty expires. Total junk!!!!

October 27, 2009 at 2:15 pm
(124) John says:

We had a 17hp twin cylinder MTD from Walmart purchased in 1996, which was getting a bit tired, but gave great service, and still runs. It was replaced in 2007 with a Troy-Bilt Big Red Horse 50″ with the 23hp Kohler engine. In 2 seasons of plowing snow and mowing there have been no problems at all. I was surprised how powerful and easily it pushed snow around my driveway. I purchased it directly from MTD online, so perhaps the quality of the assembly is superior to HD or Lowe’s. (Re: Post # 68). Anyway, very happy with the two MTD tractors I’ve owned.

October 28, 2009 at 9:10 pm
(125) Tim says:

Troy Bilt Pony is a piece of junk! Motor exploded several months after I bought the mower. Lowes says that I “had no oil in the motor”. That is a total fabrication!!!! The oil was changed as instructed in the handbook and was properly full when the damned thing blew up. I used oil absorber to get up the oil that was covering the mower. Oil was all over my grass from the explosion. Still, Troy Bilt says there was “no oil in the mower”. Of course not!!! after the piston went through the side of the engine, all the oil ran out. As proof, I sent the bag full of oil and absorber along to the factory for repair. After six weeks of “expert examination” they decided that it was my fault that I let the motor run out of oil. So here I am, out one grand after three months of use and a bunch of so called “experts” calling me a liar. Obviously the warranty is worth no more than the paper it is written on. A product that does not stand by it’s warranty claim is a usless company. I will never, never, never buy anything from Troy Bilt again. I am still considering a the small claims route to try to recover some of my money. But basically it’s my word against theirs. I might have to chalk this up as a hard lesson learned.

November 5, 2009 at 9:10 pm
(126) web says:

my pop bought a new troy built to pos. belts break then it caught on fire…. as far as the green goes. mtd makes them to up to 29 hp. and the koler motors they used a few years back popped like orville redsnacker. aint nuthing worth a crap any more. like these china scooters. all junk. cheaper to buy a few goats to eat the grass

November 8, 2009 at 5:17 pm
(127) Ronnie says:

Wow, i’m really surprised to be reading about all these problems with Troy- Bilt. My mother has one and its a piece of %$#@. I just thought that she had a lemon. What a disappointment, “TROY-BILT, SHAME ON YOU” In the years past, Troy Bilt made such an excellent product. Now, Troy-Bilt is cheating the consumer via sub standard quality, while tricking us with there once good name.

November 9, 2009 at 6:29 pm
(128) Andrew says:

Wow! What great comments. Being the only person it seems to work on these things for a living here, I may be able to help some of you. I bought (and rode) the Pony for $250 nearly new (my shop would never sell one of these, so I bought it “in house” on a trade in). These mowers are NOT junk compared to any other tractors from large retail stores. MTD ownes nearly everything in the industry, your complaints mean nothing to them, they buy and sell companies like candy (THEY ARE HUGE). They didn’t make the tranny or motor (NEITHER DID DEERE, I hate John Deere). They aren’t responsable for leaking carbs that weren’t designed for corn fuel, or transmissions that fall apart… Bad engineering??? We’re not talking about Lockheed Martin here, we’re talking Redneck engineering (Dixie Chopper? See, it’s even in the name!). You cheap asses have forced all good companies to cutthroat each other to drive down their prices and compete!!!… I still like Snapper (rear engine rider, disk drive ONLY). But just give it time, because Briggs and Stratton bought them too (including Simplicity), and soon someone will say their profit margin is low and they will kill the whole line of rear engine riders (just too expensive to produce). If only Honda made their tractors still??? Who am I kidding, no one here would spend over 4K on a riding mower. LOL Hope I helped!!!!!!Go modern AMERICA!

November 18, 2009 at 6:10 pm
(129) Mike says:

I bought a Troy Bilt Pony from Lowes 4 years ago. It has never made it through a mowing season without breaking down. The first 3 seasons, the steering gear broke and had to be replaced. I had to pay to have it picked up/delivered and it cost about $300 to repair each time. The first time it broke, it was one week after the warranty ran out. Currently it is in the shop again, this time the tie rod to one of the wheels broke. I have also had to replace the deck belt 3 times at about $50 a crack. I bought a Troy Bilt because of its reputation. I hadn’t known that Troy Bilt went bankrupt and was bought by tin wizards MTD. I’m trading it this week for a Snapper Zero Radius……

December 18, 2009 at 2:20 pm
(130) DJP says:

Wow…..just bought a very clean (very lightly used) Pony off from Craigs List for $550. I also ordered new “fast attach” deck wheels from ebay. I am genuinely afraid to use it after next spring, after reading these blogs. I bought it before I realized MTD had purchased Troybilt’s good name. Hope I have not thrown my money away like most of these other good people have. Wish I had done some homework first.

December 27, 2009 at 3:01 am
(131) MIKE says:

I have had a troy built pony for 3 years mow 2 acres a week
never had a problem. I have noticed that more people complain than leave good comments — just the nature of people: only cry when they have something bad to say.

February 6, 2010 at 12:27 pm
(132) JimmyG says:

I have a Horse. Runs great, no problems in 3 years. Just maintain it. I saw the post ( I copied it below) and I had to comment. I guess Chris never heard of Yanmar? They make John Deere engines.

(36) Chris says:
“Dallas” you say MTD is building Deeres? Please stop leaving comments if you do not know what you are saying. John Deere makes John Deere… period. MTD does not make ANYTHING that comes with a John Deere name on it. That is pure NONSENSE. I hate people who spread misinformation on the internet.

March 19, 2010 at 3:59 pm
(133) Tonia says:

I work for Lowes. I personally can vouch that the John Deere Riders are made by John Deere. When we receive a shipment in, our local John Deere Agency sends a guy over to do a full set up, belts, seat, first start/test run. He makes sure that everything is JOHN DEERE ready before they leave the store.

Unfortunately we bought a Troy Bilt Bronco a few weeks ago. My husband rode exactly 1.5 turns of our yard looked at me and said this is junk, we are not keeping it. I got on to finish and the tubes for the bagging system absolutely would not stay on. I would drive 3-5 feet and have to get off to put them back on. I told my store manager that the tractor is junk, back fires, etc. He told me to absolutely bring it back. I’m trading it in for a John Deere.

March 21, 2010 at 7:27 pm
(134) Collins says:

wow. thanks to everyone on here for theyre reviews I almost messed up.

March 21, 2010 at 9:48 pm
(135) Frank says:

Wow, These comments are scary. I was just browsing around because I purchased all new belts for my 2007 Troy Bilt Pony 42″ today and was looking methods of changing them. They are showing wear but function fine. I’ve cut 1 1/2 acres of grass every week (during the season) since buying this mower in March 2007. I change oil every 25 hrs, check steering, lube cables and basically just go over the bolts and such while changing oil. Never had any issues or complaints and was thinking today while paying 80+ dollars for all the belts that for what the mower cost I’d gotten my moneys worth. I had a Toro 16-38 before this one and it always needing something done. Actually still have it in the barn. Go figure!

March 25, 2010 at 4:49 am
(136) Fred says:

I bought a NEW Troy Bilt LTX 1842 in 2003 from the Leesburg, FL Lowes Store. When it was delivered it would not work correctly. I complained and the store said, “we deliver only, you will have to bring it here for repair”. After numerous phone calls and complaints to the store, they promised to bring a replacement. Only after the driver took it off the truck did I realize that both the first Tractor and the replacement Tractor were USED. The one they delivered to me the first time had 69 hours on the readout. The driver offered to leave the second one with me and take the first, but I would have none of that. Eventually, with more phone calls, they brought me a new one (as far as I could tell). With regular maintenance it has done well on a 1 acre parcel. I have since worked on the carburetor and front wheel attachments but I hope to get at least another 7 years out of it. So my experience was not with a bad tractor but a bad store.

March 25, 2010 at 12:51 pm
(137) David says:

I picked one up a week ago and Lowes advertised the tractor as 20HP whaen I got it home it had an 18HP in it. While searching the internet to find out any differences between what I was supposed to get and didn’t I found all the complaints on About .com and could not sleep untill I returned it.
I bought a Husqvarna/ Poulan model at Sears instead.
LTS 1500 taht equal to the Poulan 18 hp XT model

March 27, 2010 at 9:00 pm
(138) Reggie says:

I was all over the net researching riding mowers, and each and every site I went to scared me to death when I read the comments about the mowers.

I finally decided to contact a couple of local mower repair shops, and they all told me the same thing. They see all the brands in their shop and no one brand more or less than the other…including John Deeres. They went on to say the number one reason they have to repair most mowers is because of lack of maintenance.

I ‘m a technician by trade so I can understand this concept.

I recently bought a 42″ Bronco, and because I had read up on the complaints people had about them I keyed in on those areas when my bronco arrived. I noticed the deck wheels were installed in the highest position making them practically useless if I had used the mower in that state, so I lowered them remeasured and leveled the deck. I’m sure If I had used the mower in this state I would have damaged my blades/deck and the mechanical linkages had I run accross some low spots in the yard. I also checked the bolts/cables and linkages for tightness. I’m sure many of you guys have had problems due to this very issue.

I’ve only owned my bronco a short time, and I’m not giving an opinion on whether it’s a good mower or not. I’m just saying just because you have four wheels and a blade don’t assume your mower (any brand or any product for that matter ) is “ready”. Check your mower or product out…make sure it’s work ready and not just assembled well enough for you to load it on your truck and make it home. It’s sad to have to do that, but that’s the reality of most products today. I’ll post more later when I have more use out of the Bronco.

March 29, 2010 at 2:57 pm
(139) Chris says:

People, please keep in mind Troy-Bilt was bought out by MTD in 2001, who also now owns White, Cub Cadet, Yard Man, and builds for other companies as well. Neither Troy-Bilt nor MTD build the engines or transmissions, so if you have an issue with those, it’s the engine manufacturer, the trans manufacturer, or the guy working at the store that set it up wrong (most likely the case). The Kohler engines they put in these are RESIDENTAIL engines, as are the transmissions. If you want a good engine, go for a Briggs INTEK or Vanguard, or a Kohler Command or Magnum. If you want a good transmission don’t get one with an EZT trans, at least go for one with an IZT, but one with separate pump and motors are best. I run Dixon and Dixie Chopper mowers, but do have a RTZ42 Mustang Colt and have not had a SINGLE problem with it at all. Don’t trust the set-up people when you buy new, check everything yourself. Yes the products were better when Garden Way owned Troy-Bilt, but if you condemn Troy-Bilt, you also have to do the same for White, Cub Cadet, Yard Man, and various other brands.

April 1, 2010 at 1:57 pm
(140) Jim says:

We bought a Troy built at Lowes for $999. We have had nothing but problems with it from the first day we used it. There is a short that drains the battery. We have taken it in twice and each time it has been over $350 and still have the same problems. I am going back to Craftsman. I had less problems with our Craftman and we owned it for 10 years.

April 5, 2010 at 10:46 pm
(141) Bill says:

I recently purchased a 22hp Horse and checked it out. The biggest complaints I am reading are for the Pony’s which is the reason I purchased the Horse. It just looked like it was a better heavier lawn mower. I have various products which all could be MTD. Snow blower, tiller, weed trimmer among others and they are working and have been for the last 4 years. Guess I am just lucky.

April 8, 2010 at 1:32 pm
(142) Troy says:

Wow, after reading these comments I would never have got my mower or weed eater or tiller. All three are Troy Built. The tiller I have had since 2001, I had to replace the gas line once in this nine years, thats it. The weedeater is also Troy Built and have had since 2005 and replaced the plug once, and string of course. My Troy Built mower, I replace the filters annually and change the oil but it has been running great for the 5 years I have owned it. I have had to have the blade sharpened once and did notice the built squeal a little the other day. After 5 years thats not so bad. By the way I am mowing a little over five acres, so I couldn’t be happier with my purchases. I bought my Troy Built because my wifes grandmother had her Troy built mower for a little over 18 years, garage kept and well maintained but its still mowing her 3 acre lot. I am glad I didnt read all these other comments before I bought my equipment. I might have gone with another brand and gotten bad equipment

April 9, 2010 at 6:29 pm
(143) KC says:

Brother bought MTD troy pony {fell apart},father n law bought John Deere {fell appart}I had one before and tried to tell him,I bought a Husqvarna before they bought any of these and never had one problem out of it, been 5 yrs now. Still has same spark plug. Clean air filter,changed oil every season and start mowing.
Both want a huqvarna now. Look whats on the back of professional lawn co. trailors..Thats what you buy…if its not a scag zero radias its a Husqvarna. They cant be beat. Friend owns 3-4 Husqvarna’s on his tree nursery. Kids are real hard on them and he dont worry about them.

April 11, 2010 at 1:42 am
(144) Moe says:

Bought my Pony in 2005 from Lowe’s. I mow about .75 acres of grass. I plow snow all winter with the snow dozer blade. I moved 30 yards of topsoil in my back yard last year. I have an electric sleeve hitch on it for my box grader, york rake, detacher, aerator, roller and garden plow. It has the same spark plug drive belts and front tires when I bought it. I put on ag tires in the rear. Modified the oil drain. Troy bilt said it would null my warranty if I use ground-engaging equipment with the pony because it was not designed for it. This little tractor is one tough machine and I beat the hell out of it!
Just plain awesome!

April 12, 2010 at 3:29 pm
(145) whiskeys_girl says:

I had NO idea that Troy-bilt was a “purchased” brand name now. Noooow I understand. I bought my Troy-bilt tractor when Lowe’s didn’t carry Deeres. It’s been in the shop 3 times with some major issues. I will say, that the customer service peeps at Lowe’s were always gracious and courteous. But I’ll never buy another Troy-bilt again.

April 14, 2010 at 10:40 am
(146) cire says:

Had Mine for 3 years, every year something goes wrong, would neverBuy Troy Bilt again!

April 16, 2010 at 2:58 pm
(147) C.F. says:

Glad I read these comments. I was thinking to buy a TroyBuilt Pony but based on what I read I’m going with a Deere or craftsman .

April 16, 2010 at 7:30 pm
(148) Country Girl says:

Have had nothing but trouble with the Troy Built Pony we bought. We have had it for two years and it has been broken more than it has worked. Within the first two months of having it the engine went. Warranty covered it but by the time we got it back (two months later!) we had to pay to have someone cut the lawn. Same thing happened last year. SO you would think this year it would at least work thru the very first cut of the season, right? WRONG. What a piece of crap this thing is. Think I will cut my losses and sell it on EBay as a lawn ornament and be done with it. UNBELIEVABLE! Lowes should be ashamed of themselves for selling such a worthless piece of garbage!

April 19, 2010 at 8:40 am
(149) Ed says:

Our 2006 Troy Bilt Super Bronco has been a royal pain the b**t. Deck belts won’t stay on, steering gears and busings loose and stripped, cuts uneven no matter how we try to level the deck, throttle control gets away from you, etc. This mower was made by MTD so if you’re thinking of an MTD, you might consider this. Most mowers are made by MTD and just have different paint and stencils. So, if you don’t like one brand, you probably won’t like any other MTD mowers either.

April 21, 2010 at 7:39 pm
(150) Stan says:

Thankyou very much for all your comments…I just looked at a troy bilt bronco today and they were giving a free cart with it at 1199.00. Thought it was a great deal until my son said get online and see what they say about the Troy built….Thankyou Son and thanks to all of you for saving me a lot of headaches and long grass.

April 22, 2010 at 4:35 pm
(151) Pete says:

JUNK -JUNK..Troy built Pony…First year…pulleys and carburator replacement….NOW…blows smoke..burning oil through the exhaust…stalls….Is it mixing gas with oil? I think so….Troy built…Never Again!!

April 25, 2010 at 12:50 am
(152) Michael says:

Any of you blue store employees that claim deere is a deere, your lying. Deere at the orange store or the blue store are NOT real deeres. Try to replace parts and see that their parts made for your MTD mowers. If you want a true deere, your going to spend 5000 to start. My pony has been good so far. Shifting is nothing to write about, think its cheap but works. Belts stay on. Mechanical issues arise with ANY mower/rider/zero. If you spend a thousand your going to get thin cheap metal componets. Its not right but its reality. Welcome to 2010 economy and battle of the companies. Do yourself a favor and compare apples to apples. Find 3 mowers same price and compare them. The more solid feel is probably the best bet. 1000 bux doesnt get u quality anymore, deal with it, we all are living that harsh reality.

April 27, 2010 at 6:00 pm
(153) GHud says:

I bought a Troy Built Pony 2 years ago. Never really had any BIG issues with it until 2 months after the warranty ran out. The transmission started jerking…and has progressively gotten worse..especially while on level ground. It is really a shame you can’t buy quality products for a decent price in America any more ! It was nice ( I think ) to hear that others are experiencing the same problem. I have had the whole thing apart…tightened all belts..readjusted pulleys. i saw in a previous post that there is a bearing that freezes up. Guess that will be the next thing I check. It’s a shame MTD has sacrified quality for quantity. I had two MTDs prior to the Pony, but thought…like others..that the Troy Built name meant something…obviously, not. MTD needs to step back and re-evaluate their priorities ! They are going to lose a lot of business !

April 28, 2010 at 12:14 pm
(154) Dee says:

I bought a Bronco back in 2004 never serviced it except for basics, oil changes, etc.. can’t complain as the starter went out a month ago.. after 6 years that’s pretty good as many cars don’t last that long without major issues. Also have a Troybilt push mower bought at the same time, still running strong.. Sorry you guys are having problems..

April 30, 2010 at 12:49 pm
(155) aaron says:

I have had the troy bilt lawn tractor (the horse) for almost 3 years and I absolutely CANNOT keep a belt on the thing. Im lucky if I can cut the yard 3 times before it breaks (more often I dont cut it but once and dont even finnish) At about $40 a belt thats a very expensive thing to keep going wrong. Will NEVER buy Troy again

May 1, 2010 at 3:15 pm
(156) cook says:

Half of these comments have to do with the motors on the troy builts. Go check the sticker on your motor, bet it doesnt say made by troy built/MTD. Therefor they have nothing to do with the Troy Built name. Recently bought the troy built mustang with 25hp kohler. i love it and as long as you actually take care of your stuff, it will last….

May 8, 2010 at 2:52 am
(157) clinton says:

if you buy the pony you get what u pay for.i have the bronco and its a rough ride but it cuts well and can handle the thinkness of grass and the height.all those complaining about the troybuilt are the people that dont know how to upkeep a lawnmower.they could have the best and they would still break and complain.i say buy the bronco troybuilt and take care of it.change the oil-dont yank it in gear.that what most people do.trust me any lawnmower is crap when u treat them like it

May 11, 2010 at 5:14 pm
(158) walter says:

I purchased Troybuilt Mustang TZ 42″ cut lawnmower from Lowe’s and last fall and it has 19 horsepower Kohler engine. When I engage the electric clutch…which operates the mowing deck, there is so much vibration from the engine, I am afraid the vibration is going to break the engine from the frame. Has anyone had this problem from your mower? It only vibrates with the mowing deck running. I am afraid if I continue running it like this it is going to break from the frame. I have checked all spindles and pullies and everything checks out good….why is it vibrating? Does anyone have any ideas on what the problem is?

May 18, 2010 at 7:02 pm
(159) scott a says:

DONT LET ANYONE TELL YOU [1700 LOADED MODEL]TROY BUILT SUPER BRONCO IS GOOD,,,I RESTORE CARS,,,,AND THIS IS THE BIGGEST PIECE OF JUNK[STAY AWAY…. DECK SPINDLES, TIN FOIL BLADES ,ONE BELT RUNS DECK 45.00 A SHOT…THEY WONT TELL YOU ITS 107 INCHES LONG, STEERING SHAFT HAS A POCK METAL SLEEVE THAT WEARS OUT AFTER 2 YEARS. HEAD GASKETS OUT.LEAKS SMOKES, BATTERY DEAD IN 3 YEARS… I WAX ,CLEAN LUBE,EVERYTHING ……..TIE ROD END WENT OUT LAST TIME. JUNK

May 31, 2010 at 11:50 am
(160) Barry Benton says:

I bought a 4-cycle troybuild weedeater in ’08, not what I wanted but they were the only ones available. I was dissatisfied from day one and now the unit WILL NOT start at all. I have maintained proper maintenance and always used fresh gas and oil.
When I tried to notify troybuilt I found that there is no way to do so. You can order more products but there is NO WAY to get hold of someone to complain. I think their product is total crap and will go out of my way to get the word out far and wide, I have an extensive email contact list and will let everyone on my list know my opinion and will reply to ALL incoming email I get for quite some time how I feel about Troybuilt.

June 2, 2010 at 1:25 pm
(161) Andre says:

Bought a Troy Built Pony in 2005 and the 1st mow it popped a deck belt. Upon getting a free one from Lowe’s I went home and installed the new one. Found all kinds of evidence that the orig belt was installed wrong. It was rubbing on the outside of the belt retainers (2) by the pulleys. Got 2 years out of the replacement belt mowing 1.5 acres almost every weekend. The PTO cable did brake like many others after 4 years of service but the replacement part I acquired is much stronger and should last longer. I always wash it off after use which is not a good thing, I ended up packing dirt, grass into the disc brake area and the brake froze up making me think the transmission was broke, wouldn’t move forward or backwards. Pulled it all apart this past weekend only to find a locked disc brake. BTW I always parked it in park with the brakes locked, another dumb idea. Basically it’s been a good mower aside from a assembly issue and my ignorance. After having it apart now, there isn’t much that can go wrong if maintained properly. I expect to get another 5 years out of it with a better care program than what I had.

June 4, 2010 at 9:58 am
(162) art russo says:

2 weeks ago i bought asmall self propelled troy built from lowes. idecided to clean grass clippings from under machine , unplesently surprized to find that the paint peeled right off, leaving the steel exposed
i am retired and living on a fixed income and now looking for another lawnmower to rust and rot out on me

June 7, 2010 at 3:04 pm
(163) R. L. D says:

I bought a troy built Pony from Lowe’s in April 2010. On the 4th use the steering arm came completely off. I put it back on. The 4th time it happened, it about took me over the hill as you lose all control of the steering. Its going back to Lowe’s for a refund. It fit my price range but I’ll be searching for another mower soon.

June 8, 2010 at 8:18 pm
(164) Richard says:

I hope I am the last one to have a negative comment about Troy Built mowers, but like others when I bought my SUPER BRONCO 3 years ago with that much talked about 19 HP KOHLER engine from the sales rep. I thought I had a top of the line mower, changed the blades seldom and that was expected, changed the deckbelt once which was last year and later into the summer while mowing started hearing a grinding noise in the rear-end, replaced the gears and was able to mow the rest of the summer. Starting to mow this spring riding along and have to make a turn noticed the steering wheel beginning to get play it and completely went out, replaced the steering gear and was off to cutting again last week while mowing again began to hear grinding in the rear end and began to wonder what is going on for the rear-end to keep go out. Upon asking some local small engine repairmen there was no answer. Ordered the gears and bearing and washers today and decided to go on line and see if there was other costumers having the same problem and my GOD I was not expecting to find so many people having all kinds of problem, but seems like I found out that I need to take the key out of the ignition so I will not kill the battery. Also I’ve decided if the rear-end goes again I’m replacing this TOP OF THE LINE MOWER. Also thanks for the comments I feel a little better. And the sellers of these mowers need to read all the comments posted, I know everyone got a big laugh from the answer your question for $13 $17 & $30. GOOD LUCK EVERYONE, I’M SURE WISHING FOR IT.

June 9, 2010 at 2:59 pm
(165) Jack says:

Have a Troy Bilt Pony. Live in Bellevue, Wa. (always end up mowing wet grass or finishing mowing in the rain) I have approximately .75 acres of grass with some slope. Had mower three years with no probles except for blade replacement (operator error) I hit a stump that was stickeing up too high. Now the mower will stop moving both forward and reverse after I have been cutting for about an hour. I think it is the clutch/Engine to transmission drive belt. Paid $800.00 at Lowes so I think I have gotten my moneys worth so far if it is only the belt. BTW, anyone complaining about engine problems should not blame Troy Bilt, Deere, Snapper, Huskevarna, etc.. They should blame and complain to the manufacturer of the engine. Otherwise it is like blaming Chevrolet and their quality for a defective tire made by Continental!

June 9, 2010 at 4:21 pm
(166) Jack says:

FYI, after reading my Blog, it appears that after I hit the stump the mower is not working. That is not the case. I replaced blades and mower has worked fine for two years of hard use (wet grass. Only recently has the mover had clutch/transmission problem.

June 10, 2010 at 1:16 am
(167) mtd hater says:

I own a Troy Bilt Big Red Horse 50 inch tractor. Said another way, a junk mtd. The drive belts go every few months. I had it repaired the first time under warranty. The next four times it was my cost. The issue is the belt alignment. A roller is too short and the cap screw cuts the belt. NO CONCERN by mtd. Troy Bilt sold their good name. Now all get taken. This company doesn’t care about anything but profit. NEVER BUY mtd sold under any name. Except mine when I sell it used. JUNK, JUNK, JUNK!

June 11, 2010 at 10:54 am
(168) Scott says:

Hate to say this folks but the Troy Bilt I purchased in 1998
is still running like a champ. It’s got a 42″ deck and 16 Hp.
Kohler engine. Ive only changed the oil once in 12 years. I mow an acre of fairly flat land. I’ve replaced the belt that drives the blades once. I pull a AgriFab leaf vacuum unit and use a MTD snow trower mounted to the front in the winter. My guess is Troy Bilt was really good stuff when not manufactured by MTD. Also my Troy Bilt tiller is awesome as well. Not sure how old but at least 15 years.

June 16, 2010 at 8:38 am
(169) Bobby says:

Well…..guess I’ve been lucky. I bought mine in 2005 and have had no problems with it til this year. Sooooo it’s about time for troubles here as I did pisspoor maintenance on it (actually no maintenance). Never changed the oil….just added a lil each year. Have replaced the blades and belts but that’s it!

June 18, 2010 at 3:28 pm
(170) Scott says:

When the Troy bilt spindle shears off the six point star that fits into the MTD blade, the rest of the spindle seems to work just fine. I took a dremel tool and removed the remaining fragments of the star, bought blades with a round hole and also used a lock washer with the original flare nut and that worked without spending another $100.00 on new spindle

July 1, 2010 at 11:47 am
(171) Jerry says:

Bought a new TroyBilt self propelled mower at Lowes at end of season. Used about 90 days next season and transmission went out–replaced with “new. improved” transmission and it lasted less than 1 year. Would not suggest buying a Troy-Bilt anything. Honda motor on unit fooled me into thinking it was quality–boy, was I fooled!

July 7, 2010 at 1:03 pm
(172) Matt says:

I’m surprised to hear these comments. I bought a Pony from Lowe’s in late 2005. I have had no problems. I use it every week, except in winter, and I just now am needing to change the original battery. It’s been great! FYI, my TroyBilt weedeater is the same age and has never needed servicing. Starts easy everytime.

July 7, 2010 at 3:15 pm
(173) Me says:

I have owned/used the Troy Bilt referred to here for over 7 seasons. Never had a moment of trouble except replacing the drive belt & the transmission belt. Both of these were due to normal wear. It takes a beating & keeps right on going. when this one gives out I will get another Troy Bilt.

July 12, 2010 at 1:47 pm
(174) Michael says:

I bought my 46 inch Horse riding Mower at Lowes in March 2010. After using the mower 4 times, the engine simply would not start. I purchased the extended warranty from Lowes when I purchased the mower. Called Lowes warranty for service. They set me up with West Chester (OH) Lawn and Garden for repair. After agreeing to pay $95 for pickup and delivery, I was told that that the brake sensor/switch had gotten moisture in it and was causing it to short out. They replaced the switch. Since this wasn’t covered by warranty, I was stuck with an addtional $67 fee. And now to top it off, the original problem has returned after only TWO more uses. Should have bought a John Deere. Regardless, my next riding mower purchase will NOT be a Troy-Bilt, will NOT be bought at Lowes, and I will never use West Chester Lawn & Garden for future repair work.

July 12, 2010 at 5:21 pm
(175) Brian says:

Just FYI, buying a “Deere” at Lowe’s is not the same as buying a true John Deere. If you want a solidly built Deere machine with a reliable, hard-working engine, you have to go to an actual John Deere dealer. If you want a garden tractor that will last the test of time, plan on shelling out some dough. Like one of the posters put up, you get what you pay for, and the “Deere” you buy at Lowe’s is just as cheap as the rest of the MTD fleet.

July 14, 2010 at 10:08 am
(176) Joe says:

warning::DON’T EVER BUY A TROY BILT RIDER..TRUST ME YOU’LL BE SORRY

July 15, 2010 at 1:52 pm
(177) Ralph says:

I have owned a troy bilt pony for 6 years. My yard is 1/2 acre. It has been trouble free for me. I had the gas in the oil problem once, with smoking. changed the oil – haven’t had the problem since. I have been burning mixed gas (50:1) for 5 years in mine – maybe this has prolonged the valve seat in the carb float. I mix all my gas so my wife won’t run straight gas in my 2 cycle stuff on accident when she refills. My PTO cable broke last weekend. First repair in 6 years. Not sure why I have not had all the problems you all have had. My mower is kept in a garage and mows year round. I really like the mower/tractor.

July 17, 2010 at 10:16 pm
(178) Raymond says:

I came to own my third Troy Bilt product by circumstance and certainly not by choice. I had previously purchased a Troy Bilt push mower and a tiller. After totally rebuilding the tiller, it seems now to be running fine. Not to over complicate things, but the float valve in the tiller had an oblivious hole when brand new. No way could this have passed even the simplest of quality checks.
The Pony I purchased from a friend. He had lost his job and I offered to purchase his Pony to hopefully assist him. Maybe I should refer to him as an acquaintance and not a friend. The mower burns a pint of oil every time I mow. I mow about ¾ an acre. My two stroke outboard burns less oil! The mowing job is fair. Not great, but okay. I often have to run over spots to get all the grass cut.
Bottom line: For father’s day, my wife was going to purchase me a new riding lawn mower. I wish I had stuck with her idea over helping an acquaintance. Don’t buy a Troy Bilt. Not a good investment for mowing and keeping a great looking lawn.

July 18, 2010 at 3:09 pm
(179) billy d. says:

i bought a 50 inch zero turn in 2009 at Lowes in Gautier Mississippi i have went through 3 belts 2 starters 1 battery. has a 25 Kohler engine it’s been in shop now for 2 weeks .We have service the mower Very regular i called the shop and they said it will be another week before they can look at it. it won’t start again .my grass is 2 feet tall now i live in the country and scared one of us is going to step on a snake. WARNING: If you buy a troy Built you are getting a piece of crap

July 18, 2010 at 5:30 pm
(180) John says:

Think about it — how did you find this thread? If you were like me, you had a problem or problems that reached such an extent that you “googled” your lawn tractor’s name! Sorry, but I usually have better things to do. So my point is that I find the positive comments highly suspicious (the longer the thread has gone, the more positives) and I absolutely will never get a troy bilt or MTD product again. In 2 years, 3 drive belts, tensioner, spring, tire fell off, tranny blew up. I mow tabletop land, and my Cub Cadet is 17, and I know a little about mowing. And yes I know MTD bought cub — which is why I will RUN to a Deere!

July 18, 2010 at 10:50 pm
(181) Paul Meinz says:

I bought a troybuilt Pony in 2007 with a (2) two year warranty. At the time Lowes sold me a extended warrantry for (3) three year warranty. The transmission went out last week now lowes tell me that the (3) warranty superceeds the troy built warranty. so now i dont have a warranty on my mower. At the time paid cash for the mower the sales person told me that the extended warranty would kick in at the end of the (2) warranty that troy built one thing albout this mess is I WILL NEVER BUY ANYTHING FROM LOWES End of report. Paul Meinz 16608 Ne 180th St Fletcher, Ok 73541

July 31, 2010 at 12:17 am
(182) Drew Jones says:

I had a Scott mower bought from Home Depot once and it was made by John Deere, belts continually chewed up and mower deck was a pain to work on. One problem after another till the great Kohler motor went up. Got a Bronco that has been fairly reliable but now the motor cuts off when i release the brake, think it’s a wet or faulty seat safety relay. Hope it’s not a big deal. Also blades aren’t great as well, get nicked up easy. And that can’t mow in reverse thing is a pain but i think there’s a by pass on that as well. Once had a White mower, that thing lasted 20 yrs. They make them cheap today, all of them…

July 31, 2010 at 12:21 am
(183) Wally says:

TROY BUILT ONLY STRESS AND POOR QUALITY!
I run all sorts of vehicles, tractors, machines etc. on our property. I have restored and repaired and maintained most myself (farmlife). Bought a Troy built 17hp riding mower frm Lowes 2yrs ago. I honestly got it for my wife so she could pull her little gardening wagon around. She hardly uses it and now transmission stuck.

August 7, 2010 at 1:10 pm
(184) mike says:

i bought a bronco what a piece of crap always some kind of trouble with it paid like 1300 dollars for it soits not under agrand like most the mowers i saw people talk about on here
far as lowes person saying buying cheap well lowes shouldnt sell such crap no matter t he cost

August 7, 2010 at 4:28 pm
(185) Erin says:

We bought a Troy-Bilt Pony in 2007 brand new from Lowes. We paid around $1100-$1200 for it and we got to use it for 1 season. In that 1 season we had to replace the deck belt and blades. Then next season the engage lever cable snapped and its $75.00 for a new one! It runs so rough, and it has since we bought it! I would never ever tell anyone to purchase a Troy-Bilt. I tried to contact Lowe’s about the problem but they weren’t a bit of help.

August 23, 2010 at 9:24 pm
(186) Mower Man says:

After reading these coments, I will be Running from Lowes… I think buying a $8000 John Deer isn’t sound so bad after all.

August 28, 2010 at 10:20 pm
(187) ky pete says:

I owned a troy built horse tiller for years. It was the most dependable, rugged piece of equipment I ever owned. That was when Troy was Troy. Based on that , when it came time for a new rider mower four years ago I bought a 19 hp troy built. MISTAKE! There is not enough room on this page to tell of all of the defects in this piece of junk. what a shame for MTD to put a good name and reputation on a worthless piece of junk!

August 29, 2010 at 5:03 pm
(188) Rick says:

I bought my troy bilt pony in 2007 and except tracking down why the headlights weren’t working and doing the normal maintenance (oil, filters, belts, etc) when they were due, I’ve never had a problem with my pony. I’ve been cutting my .75 acre at least once and sometimes twice a week for most of the year (I live in Florida).

August 31, 2010 at 3:01 pm
(189) Lew says:

I purchased a troy built Bronco a little over a year ago,biggest POS I have ever purchased.Every time I try to mow I have to work on it first.It generally won’t start unless you turn the engine backwords first,almost every safty switch on it has gone bad.It has thrown one blade off while mowing.I would not recomend this machine to anyone,I know I would not but another one if I had room for two in my butt.

August 31, 2010 at 3:19 pm
(190) Lew says:

After reading a couple dozen of the above comments it looks like there would be a class action lawsuit against Troy built/Mtd.If not maybe I will speak with a friend of mine and see what he thinks.

September 2, 2010 at 1:14 am
(191) Ron says:

Looks like I not doing my homework (which I normally do) might hurt me. I got my Troy Built Pony off Craigs list for 650 slightly used 8/14/2010. On the 1st use butchered my lawn. Ordered deck wheels before 2nd used put on my new wheels 90% finished then the drive belt broke. seems like I”m in for trouble. (Atlanta GA)

September 4, 2010 at 10:29 pm
(192) joe says:

This is my 3rd summer on the Bronco. On the 1st mow the drivebelt snapped and got chamed in a pulley so I couldn’t even push it. Lowe’s replaced it. On the new one, on the 1st mow the blade snagged on a 1/2″root and bent 90 degrees. Replaced blades, have had to change mower belt 2x. The 2nd year I had good luck, except I bought the mulch plug which kept falling off. This year not many problems but I did have to replace the solenoid. I also have to clean out mice nests alot from under the blower housing. Almost every week. Once I forgot to check, when I stopped the mower it caught on fire and melted the housing – $200 to replace.

September 13, 2010 at 7:55 pm
(193) James Jacobs says:

my mower is a pice of crap. Third year owner 2nd engine 2 belts I work on it as much time as I mow!!!Now locked in gear.Do not buy !

September 14, 2010 at 6:20 pm
(194) ek says:

troy built is garbage.

September 19, 2010 at 9:28 am
(195) Stephanie says:

My Fiancee’ and I were at a friends house about a month ago, we saw this riding lawn mower with a flat tire just sitting there. My fiancee’ asked him what was wrong with it, our friend said he wasn’t sure what was wrong with it but if we wanted it we could HAVE it!! We loaded it up on our trailer and brought it home. So I can’t complain about spending $1000 on it. It’s a 2006 Troy Bilt Super Bronco 42″ deck with the Kohler Engine. We fixed the flat tire and tried to start it. It finally started after it turning over several times, then started smoking from the starter. Replaced the starter and the deck belt because the belt was shredded badly. It starts right up now, but with a brand new deck belt it is already shredded after cutting half of my yard and the belt came off. I read all of these posts and see many have had the same problems with the deck belt coming off or needing to be replaced. Does anyone know WHY this is happeneing and can it be fixed. The belts are not cheap at 40 a pop. I have the idea to try and sell it to make back the 250.00 I have spent on fixing it so far, but my fiancee is determined to fix it even after I showed him all of the complaints people had about this particular mower.

September 28, 2010 at 9:51 pm
(196) James says:

Had my daughter buy me a Pony in November of 2008. 1. The battery runs down in a short time if the quick disconnect on the ground cable is not taken off. 2. The deck was not assembled correctly so the right side fell off while mowing, I have a bad back so I cannot lift it had to wait for help to be able to move the mower. 3. While mowing the other day mower starting running bad barely got it back into the yard where it started missing then totally quit. Went to Lowes to get parts only to find they do not the pony parts by part number..After reading the posts I believe that this will be the last Troy Built (MTD) that I purchase. Also try finding information on the wiring or the Briggs & Stratton engine (17.5) 4. Forgot, while driving the mower the linkage to the right front tire fell off, the spindle bushing had been driven down where it belongs, so the linkage was only on part way. Other than these little things I had enjoyed the mower.

October 5, 2010 at 3:06 pm
(197) Jeff says:

I too bought a troy bilt pony because of history I’ve had from owning troy built products in the past. I wish I heard that MTD bought them out before I made my purchase, I would’ve second thought my decision then. Now I wish I never made the purchase, nothing but problems….I’ll never buy another troy-bilt lawn tractor again….

November 5, 2010 at 7:01 pm
(198) john says:

I bought a troy bilt bronco in 2004 it worked great until this spring the motor blew up the piston rod clamp broke and put 2 big holes in the engine block. I installed a new engine ever since then i have had problems with leaking valve covers, exhaust leaks front tires falling off and bent steering rods.

November 15, 2010 at 5:34 am
(199) craig says:

WHAT A PIECE OF CRAP>>brand new Troy bilt Pony 17.5 42″ deck
Lets see owned it 3 years mowing 1 1/4 acres of pretty flat aussie grass.
Rebuild deck completely twice.Replaced belt due to chewing them up too many times. replaced spindle assembley 6 times.
belt covers perished as well as engine cowling snapped near frame.Discharge bracket snapped after 3 months.
Sheared off pullies too many times to mention.
Honestly all ride on mowers break down and fall apart but the frequency of breakdowns with the Troy-Bilt lawn tractors is amazing.
Cost is about $2500-$3000US over here so at least you guys in the states do not have to waste as much money when you buy this piece of rubbish.

March 17, 2011 at 4:55 pm
(200) Mary says:

I too have a Pony Troy Built…so far so good; only has about 10 hours use on it, though; so I guess I will hold my breath. But these issues are serious; sounds like the attorney general should be notified with consumer complaints and a class action litigation.

March 25, 2011 at 12:39 am
(201) d2thec says:

My LTX-1842 will start and run for a little bit then billow white smoke, sputter and die. Any ideas? It is 7 years old and has had a bunch of minor problems. It will probably be my last Troy Bilt.

April 11, 2011 at 8:50 am
(202) marcus says:

I’ve my troybilt for three years now and not had a problem out of it yet I choose it because my dad had tiller and used it for 8 years and gave it to my brother and it’s still running two years later

April 17, 2011 at 9:26 am
(203) gabe says:

Hi fyi john deere’s cheaper models sold at lowes and other john deere dealers are made by mtd.

April 18, 2011 at 1:26 pm
(204) Jesse says:

I have a 2007 bronco 42 inch with the 19 hp kohler bought new in 06. Its been a great tractor. The only thing I have done is keep it serviced and replaced blades a few times bc I hit a root a couple times. I have used it for for finish cutting as well as some bush hogging and it did great.its five years old now and other than some scratches still looks new, no rust at all on the deck or hood. It has approximately 85 to 100 hours on it and runs like a new one.

April 21, 2011 at 7:52 am
(205) Gregg says:

I could have bought three good mowers with the money i have spent on this piece of junk in the past year.

April 23, 2011 at 10:24 pm
(206) Travis says:

I did a search before purchasing a lawn tractor and it really didn’t matter what brand I searched. Same posts as on here. Do some research and you’ll see they are all the same folks. Pick your color. I have had very good service out of the TB Horse XP. More so than the JD 210 it replaced.

April 25, 2011 at 10:04 pm
(207) Mike says:

Holy smokes! No Troybilt business from me! Thanks fir all the good info. I think I’ll run with the deers….

April 29, 2011 at 3:59 pm
(208) kenny says:

looking at a troy built 2004 horse 46 inch any good

May 7, 2011 at 7:33 pm
(209) Tom Clark says:

Never Never buy any Troy Bilt stuff – junk! I returned from a year in Afghanistan and bought a riding mover. Nothing but problems. Also bought Troy Bilt Roto Tiller – Used it 2 small times – doesn’t work! Just called Lowes – they don’t care! Said to call corp. LOL Schererville, Indiana

May 7, 2011 at 10:53 pm
(210) Craig Evans says:

I bought a Troy Built Horse in 2006. Now in 2011 it only goes in reverse not forward. The mower has been a big dissapointment. I won’t buy another troy built product. They are garbage. I don’t like spending $5000 on a John Deere, but I guess you get what you pay for. My last mower was a craftsmen and it lasted 12 years. Maybe I will go back to sears?

May 19, 2011 at 3:33 pm
(211) KEVIN says:

AFTER 6 COMPLETE BELT CHANGES IN 3 YEARS AND A TRANSMISSION, A DECK ASSY. THE TRANSMISSION WENT OUT AGAIN NOW I JUST TOW IT BEHIND MY 4 WHEELER AND MOW THAT WAY I REFUSE TO PAY ANYMORE TO GET IT FIXED.
“I’M MAD AS H$%^ AND I’M NOT GOING TO TAKE IT ANYMORE”

May 20, 2011 at 9:58 am
(212) B. Allen says:

I have been a “USER” as well as a Mechanic on all types of equipment, consumer & commercial since my twenties…over 40 years.

Troy Bilt “Isn’t” the machine it used to be. Troy Bilt went bankrupt and the company was sold to MTD from what I have read. There are issues with this product as will all consumer lawn equipment. Some are better than others and some simply should be completely avoided!

There seems to be many that experience Transmission problems associated with the Forward Position. I have read several reports of transmission failure. Well…I have two Troy Bilt Ponies 42″ cut. I haven’t been a happy camper. One was “Given” to me with forward gear dyfunctional.

You “CAN” fix your Machine. I did both for less than $75.00 shipping included. You have to be inclined to do this. It doesn’t take a rocket scientist….but you need to know basic mechanical skills.

Be aware that I did call the Factory Tech Support. “Dude” hung up on me! Really! Be aware! Don’t expect a lot from “THEM”!

One last thing…for the $$, I don’t suppose this machine is any worse than another. B&S Engines are about the best you can buy. It’s the “Mower” we are concerned with here. If not taken care of, this machine’s deck will “ROT” out from under you. Jack Shafts and housings are a POS! They are made to fail. You can’t rebuild one as they on purpose don’t sell the Shaft. You have to buy the entire Jack Shaft Housing. They don’t even thread the Holes for the hold down bolts! (Cheap but expensive=$85.00). The Forward & Reverse Gears are the same. in most cases only the forward gear and shift collar. The hardest part of repair is removal. Only 13 bolts hold the transmission top cover. NO AIR TOOLS! Only lift out the forward gear and shaft assembly, clean, and inspect and replace desired items. Guy double 00 grease @ Napa $9.95=32oz. or buy theirs for 8-9 oz. for 19.00…go figure.

Hope this helps. I don’t mind being contacted. bzzoff at xfoneusa…..c.o.m.

May 20, 2011 at 5:54 pm
(213) Tim says:

06 Bronco. Runs Good. I do the Normal seasonal maintenance; like change the oil, sharpen and balance the blades, change the filter, grease the fittings, etc… When I run my tractor, I’m rough with her. I mow a little over an acre with trees, chain-link, ties, pot holes, dog toys, landmines at just enough speed as not to be bucked out of the seat. I’ve pulled hedges out with it, pulled my fence back into shape, towed my neighbors 71 vette two blocks, hauled 600lbs of concrete in a cart. This thing is indestructible. I, too, was not crazy about the non-reverse mowing capability or a couple of the other safety factors, but like all safety features they can be cheated and short-cuts can be made. As a matter as fact I think I owe Lowes $, Because I have some thing that has payed for it self triple-fold. Same Battery, Same Belts, Same Pulleys, Same Deck. I store the lawn wrecker in an open shed. It gets rained on, snowed on, rayed on, even peed on by dogs(sometimes I pee on it). BONUS Feature- BEER HOLDER BIG ENOUGH FOR A COOZIE. Engage mower @ top RPM. IF tranny does not engage, use the foot thingy and slam it into gear, drive it 100ft and switch directions. Drive it like it’s HOT!!! She’ll love you for it! Now stop Bitchin’ and mow your weeds or pay a qualified professional to do it.

June 3, 2011 at 1:22 am
(214) Tim says:

Got a new Pony counting on the good name of Troy-Bilt. it has been a disappointed. Worked good for the first year, I mow about an acre. Had to replace belt and pulley on top of spindle. Didn’t think much of it. Second year now have mowed twice. Pulley broken again, replaced it. Now it continually throws the belt. Parts seem to be of very poor quality. I am going to fix it again and attempt to sell it or trade in for another brand. It runs great, the deck seems to be a constant problem. It has ruined the Troy-Bilt name for me.

June 11, 2011 at 6:28 pm
(215) Deborah says:

I bought the pony several years back and have spent over 500 dollars in repair bills. From springs, belts, even the part that allows the steering wheel to work had to be replaced. I wish a Lowes employee would have informed me of the product before I spent hard earned money that I didn’t have.

June 27, 2011 at 6:02 pm
(216) Steve says:

I bought a 2004 pony and it has been treated rough. Only had to replace deck belt every year. My fault though. Running through tall wet grass. Last week something broke that keeps the deck alined. Got 6 good years out of it. The 17 1/2 hp briggs engine works great. Very powerful.

June 28, 2011 at 1:07 am
(217) Michael Sanders says:

My brother-in-law works for Troy-Bilt. He told me that Troy-Bilt will be changing it’s name, soon, as it has suffered such a major decline in sales due to the poor quality of it’s products. He doesn’t know what the new company will be called. But, he did tell me that a company memo said that they will continue buying the same supplies from the same vendors. Only the name and paint color/body/trim styles will be different. Crap by any color/shape/size is still CRAP. Apparently, Troy-Bilt is convinced that consumers are stupid retards who will be fooled by artificial changes to their product line. I will update this and other forums when I know more. In the meantime, I can only recommend that you don’t buy products from any lawncare equipment manufacturer that is less than 5 – 10 years old.

June 28, 2011 at 1:16 am
(218) Michael Sanders says:

To clarify: my b-i-l doesn’t work on the manufacturing side of the company. If he did, the product quality would be much-improved. Otherwise, he would resign.

June 29, 2011 at 11:30 am
(219) Bob Scxhirmer says:

Tractor was out in the rain. It won’t start. It is only 6mos old and was working beautifully before this week. The battery is fine. It isn’t making contact with the battery. someone said it is probably a fuse, but I can’t find them
It’s a 17.5 hp 500cc 7 speed. Can someone help me?

July 8, 2011 at 6:21 am
(220) Chris says:

I have a pony that I purchased over 8 years ago. Perform regular maintenance and it will run great. Lots of grass has been mowed by this pony with no problems. Just encountered my first problem with the steering gear. It looks like a bushing needs replacement.

July 16, 2011 at 8:29 pm
(221) JOSEPH hAAS says:

ONE YEAR OLD PONY HAS CAUSED REPEATED PROBLEMS MAINLY IN THE MOWER DECK AREA. VIBRATIONS, HEIGHT ADJUSTMENT PROBLEMS, MOWER DECK BELT FAILURES(3) AND MANUALS THAT ARE NOT SPECIFIC ENOGH AS TO HOW TO REASSEMBLE BELTS AND ANCHOR POINTS FOR SPRINGS.
THIS ALL INDICATES POOR JUDGMENT OF MANAGEMENT. CERTAINLY A MANUAL SHOULD INDICATE WHERE AND HOW PARTS ARE TO BE REASSEMBLED AFTER FAILURES CAUSED BY POOR ENGINEERING OR QUALITY CONTROL. THIS MAY BE THE WORST PURCHASE I HAVE MADE IN OVER EIGHTY YEARS.

July 29, 2011 at 7:25 pm
(222) Jeff says:

I bought my Bronco in 2006 (mfg date is 3/2006).
Previously I had a really old Murry mower that was 20 years old and was awesome.

In the first year, the steering gears broke and off to the shop it went. Just had to replace them again this year, good times, extremely difficult to reach the bolts. 3 hour job. Nice to know that at least when I ordered the parts, the replacements were upgraded from OEM.

Now my 19hp Kohler Courage is leaking oil onto the muffler for a nice cloud of smoke. I mow 2 acres with it.

Oddly enough, no belts replaced yet, and the battery only once. $1300 was a hefty tag for such poorly made steering. Someone could get hurt!

September 1, 2011 at 3:47 pm
(223) Tommy says:

I can’t beleve how hard it is to get this part. I paid good money for something I can’t find parts for

September 7, 2011 at 9:41 am
(224) Tony says:

I read most of the comments here and here is my take on things. I bought the top of the line Troy-bilt Tractor called the Big Red Horse (GT). It was still a bargain at around $2,000 when compared with the competition in 50 inch mowers. I have used it every season for the past 4 years and the only thing that needed to be changed was the drive belt. The reviews on the GT are very positive on other websites and it usually gets 4.5 out of 5 stars. My point is that the top of the line Troy-bilt is actually a great deal. The Bronco and the Pony do not seem to be made with the same quality, unfortunately. Do your homework and remember that usually you get what you pay for.

September 17, 2011 at 7:51 pm
(225) Ray says:

Purchased a Troy Bilt Pony in April 2011 and so far I have had no problems (knock on wood). The take off is rather harsh when releasing the clutch so I just throttle down a bit then throttle up again once the clutch is engaged.

September 25, 2011 at 8:04 pm
(226) Max says:

I’m in the market for a new riding mower and was about to buy the Troy Built but decided to check the net for reviews. From what I read I’m glad I did. No Troy Built for me.

September 30, 2011 at 10:24 am
(227) Bill says:

I’ve had my Pony for a couple years now. I mow 3 acres every 2 weeks. I hgave never had a problem. Runs great and gives my yard a beautiful cutting.

October 16, 2011 at 7:40 am
(228) Dave W says:

What a bunch of whingers you lot are !!! I have a 2008 Troy Bilt Pony 42inch 17.5 hp and it cost me $2,500 australian. It has NEVER given me a days trouble AT ALL… And I use it to mow 26 Acres of tough bush grass in Queensland…Stop you whingeing as it was said before…you get what you pay for…And yes John Deere’s DO have MTD parts in them and are twice as expensive as any other brand to fix. AND BELIEVE IT …DEERE’S BREAKDOWN AS MUCH AS ANY OTHER BRAND… AND THATS A FACT..

October 24, 2011 at 7:42 pm
(229) Larry says:

My wife @ I were at a Lowes this past weekend. When we were leaving the store the tractors that were on display had caught my eye.
Just to give you a brief background , I have been restoring as well as repairing outdoor equipment for several years. I also have my own equipment that we use around our own property & I know what works & what wont.
We looked at the Troy Bilt Horse XP that Lowes had on display. Below are my conserns for the average consumer:
1. The fuel tank is mounted right behind the engine. They have also relocated the battery to the rear of the tractor , under the seat.There is no fire shield to prevent fuel from splashing onto a hot engine. I realize that you should never add fuel to your equipment when it is hot . In fact if you read the safety precautions it will say so. However , consumers being consumers only a few actually read the manual. I believe that Troy Bilt is looking for real trouble in the form of law suits , recalls , returns , unhappy customers & brand integrity.
2. They had the tractor at Lowes displayed with the optional sun shield. This is another items that will cause injury. The canopy is secured to two very flimsy L brackets & 4 bolts that have adjustment slots. If & WHEN the bolts come loose the sun shield will fall forward & cause injury to the operator.
While I do understand that companys want to provide products to every consumer , I also believe that certain safety considerations should be made.
The Troy Bilt Horse XP lawn tractor is a poorly designed & extreemly unsafe tractor.

December 15, 2011 at 11:12 pm
(230) matt says:

Do you people not know how to work on anything on your own . If you broke belt after belt there is a problem that can probably be fixed and if you pay 50.00 for a belt your nuts go to an auto parts store they can cross reference the numbers. I got a 40.00 for 15.00 use your heads.

December 15, 2011 at 11:22 pm
(231) matt says:

Dave W love the post most all low end mowers are made the same way you get what you pay for .

January 2, 2012 at 2:10 am
(232) Pat says:

Ok, so there must be two sides to every story. I have had my Troy-bilt 22 horse lawn tractor November 2007 and it has been great! I plow snow in the winter (half mile driveway) and cut the grass on about 2.5 acres of land in the summer. The only problem I’ve had is this winter. I got stuck plowing snow because the piece connecting the shifter to the transmission broke. It is too soft a metal to weld and now I need to find a replacement part. Really like every thing else, if you take care of them and use them for their intended purpose, they will last the same as any other lawn tractor.

January 3, 2012 at 10:25 am
(233) Wayne Parker says:

Just bought a used (2006) Troy-Bilt Pony 42″ mower. Looks great. I got it off the truck via a ramp, started it up, drove it to the edge of the driveway, engaged the blades, and started to mow grass. On level THREE (there are 5 levels), the blade hit the edge of the driveway, even though my Craftsman riding mower never does that on ANY level. Of course the blades bent into a curve, and I could barely get it back into the garage. I cut all of 5-10 SECONDS before having to do repairs. $34 for new blades – and I changed the blades myself. If you don’t like to tinker, DO NOT BUY one of these IMO.

They needs wheels on the deck like the Craftsman has to prevent this type of thing. And there isn’t any real room to adjust the height to prevent this in the future. I don’t want to change blades EVERY time I cut my lawn. Sheeesh. I might just sell the thing and take the loss to avoid more issues.

January 7, 2012 at 10:09 pm
(234) YardCutter says:

Serves you dolts right. You went for the cheapest of the cheap and now you’re bitching to high heaven about your mistake.
Once upon a time a decent entry level yard tractor with a 38-42 deck set you back about 2 grand, maybe more.
Now they’re selling for less than a grand at your local BIG BOX. Where the heck to you think the cost reduction came from folks? Its all in the quality of steel used! Hello!
Sorry for your so called hard pressed soccer moms and dads, but 1,000 is NOT high priced for a mower. In fact, that barely gets you in the front door.
Try this instead so you can afford a decent mower, ditch the super duper Verizon text plan, drop the 200/month cable, stop buying lottery tickets, stop eating out 4 nights a week and suddenly you will find yourself with extra money to afford a good quality mower.
Face facts, you told the BIG BOX stores you wanted everything cheaper. They gave it to you. Now you’re acting like an angry baby with a tamper proof bottle because you cheap mower broke.
Tsk tsk tsk. Time to grow a brain folks.

March 7, 2012 at 11:47 am
(235) Brandon says:

Ive had my Pony for about 4 years now. My battery died last season but besides that, its worked great and I cut .78 acres of grass. I also have a brain, I don’t mow rocks or sticks and set the deck at a reasonable level in tall grass. I also know how to change oil and feed it the proper fuel. I’m on my 3rd set of blades and first belt. I bet the people that are having issues with this mower have car trouble alot and are clueless about most everything. My engine is Briggs&Stratton the finger needs to be pointed at them for any engine trouble. Peace!

March 27, 2012 at 9:44 pm
(236) jason says:

wow. should have installed a Star system here… I’ve never read SO MANY negative reviews…! glad I did a little research before purchasing

March 30, 2012 at 7:02 am
(237) Pete says:

You cannot compare a 20 year old machine of any brand to what’s being made today. They’re not even made the same.
Materials are cheaper and not as robust.
In a word they’re all ” garbage “.
Designed and engineered to run about 500 hrs.
Just like chainsaws………….they don’t last.

May 4, 2012 at 5:34 pm
(238) alex says:

i bought a troy bilt pony 6 years ago i have never had any problems with it and have never even changed the belts i have a one acre yard that i mow once a week

May 7, 2012 at 10:01 pm
(239) Carl says:

I have the biggest troy bilt made bought new in 2001, and I have paid more for parts then it cost new….dont buy a troy bilt

June 16, 2012 at 8:08 pm
(240) Janice says:

My son in law bought a riding troybilt lawnmower from Lowes, at the end of the mowing season last year. Did not use hardly at all. This year it
has been in the shop twice. He called Lowes and they said he would have to pay shipping which was outrageous, even if it was under warranty. He had it fixed at a place that could not use the warranty. 80.00 later and less than a month later, the thing stopped again. So we are off to
get it fixed which does not accept the warranty on it. No place else will take it. We shall see how much this time is. I am surprise that Lowe’s would sell a piece of junk like this. Please please no one buy one. We got a lemon and have no way to make lemonade. Fixing it and selling it and telling everyone DO NOT BUY.

July 18, 2012 at 10:08 pm
(241) Bill says:

I just paid, today, for a Troy-Bilt 46 inch, 20 HP Kohler twin, hydrostatic, 2012 model, for pick-up tomorrow at Canadian Tire.
Their own customer reviews were good. I’m wondering now if I should try to get my money back before picking it up.
They don’t have model names here as in the above postings. Anyone have any comments on the one I bought?

July 29, 2012 at 1:23 pm
(242) mike young says:

Right after I got it the right rear drive went out under warranty. The company that builds the drive and troy built argued for 6 months who was gonna pay. I got it fixed now in 2012. The left drive is going out now. Who pays now? Typical MTD big thick steaming pile off bull. Never again. $3200 bucks worth of junk.

August 13, 2012 at 11:47 pm
(243) bubba says:

It’s not just Troy-Bilt. All mtd mowers are poor quality, made with cheap parts and with incompetent people assembling them. I gave my Yard Man to my neighbor. He later called and said he’d pay me to take it back. China could put these people out of business if they’d start making mowers.

August 20, 2012 at 12:20 am
(244) d2thec says:

My troybilt blew up this year. That does it, no more mowers for me I am biting the bullet and having my lawn mowed.

September 4, 2012 at 4:27 pm
(245) anthony says:

I dont know what type of treatment most people are giving their troy bilt pony, but mine runs like the best out there today. It could be the operator not the eqipment.

September 11, 2012 at 6:40 am
(246) Seveer13 says:

I would avoid the Pony model at all costs I had mine 3 months and head gasket gave way 7 months later the spindle for the blade ceased. Yes warranty covered it but I lost it for 4 months combined down time. Yesterday while idling it threw the rod it’s only 3 yrs old

September 30, 2012 at 8:41 pm
(247) jon says:

Last summer I bought a Troy-Bilt 4 cycle weedeater and a Troy-Bilt walk-behind mower. They are the biggest piece’s of crap I have ever spent 500 dollars on. Troy-Bilt = Crap.

October 11, 2012 at 8:25 pm
(248) FRED says:

SEE comment number 136. Well the transmission finally gave out. I could never keep a battery for more than a couple of years. I worked on it myself when thing broke or wore out. Watch You tube videos to see how to fix your own stuff. I lasted about 9 to 10 years. I paid $1,300 for it new (actually the third one delivered from Leesburg FL Lowes: see original post). Hard starting briggs and stratton engine for the last few years. I am looking at Cub Cadet or J deere. Consumer Reports gave poor ratings to Cub Cadet. But that may be to a bad design Kohler engine they were putting in them. I think Kohler has that problem fixed?

October 24, 2012 at 12:50 pm
(249) craig says:

My 42″ tractor blades were replaced and the right side does not cut properly. Both blades were installed as directed. Could it be the
belt slipping on the pulley? It also cuts much better in reverse. Suggestions?

November 4, 2012 at 8:56 am
(250) adam says:

I’m glad I read some of these comments, my father was gonna trade his tractor 4 a troy-bilt, LOL.

November 23, 2012 at 4:47 pm
(251) Dave W says:

Bought the Troy-Bilt LTX1842 in 2003. Have about 3/4 acre with some slopes. Ran fine with litle maintenance until around 2010. Had the problem previously mentioned about gas leaking into the crankase. Solved te problem with an $8 shut-off valve on the gas line. Have had 2 batteries in 9 yrs. The 2nd battery needs to be replaced now. Had to replace 2 springs that broke (minor) and have replaced all but one of the belts at one time – weren’t worn out – just figured it was time. Today having trouble getting up some of those slopes. Maybe need to replace that last belt. I’ve had Craftsman mowers last 15-20 yrs with little maintenance. Been a little disappointed that a $1300 tractor has required this much service. However, by the sound of the rest of comments, sound like I’ve been lucky. If MTD makes Deere now too, mayby I’ll try to keep this thing running as long as I can.

February 20, 2013 at 11:19 am
(252) Annie says:

I believe that MTD has created a large monopoly in the small equipment industry and now thinks it has no obligation to provide quality products or service for the equipment they manufacture and sell.

First I was burnt with the purchase of a “new” $4500 2007 Cub Cadet GT2554. Defective engine from the day I bought it. The dealer was a real jerk about any warranty on the engine.

The district rep from Cub was a youngster who avoided all phone calls after my intial complaint. Kohler said they “test every engine before it leaves their plant”. Baloney.

The reps at the corporate office were the rudest people I have ever dealt with in any industry! As a well trained mechanic for many years, I was treated like I was a complete idiot.

Just purchased a $750 Troybilt generator. The second time it was used at 5 months and 25 days, the piston pin came out of the side of the engine block. Lowes has sent it 2x for warranty, it was REFUSED EACH TIME!! Unit has only been used for about 10 hrs. Extended warranty and basic warranty were both useless. Very frustrating.

March 18, 2013 at 5:51 pm
(253) Louis says:

I bought a troy bilt lawn tractor because I have a 1950′s model “horse” troy-bilt rototiller. The lawn tractor is a piece of junk. I don’t blame Lowes but I wish they would do a better job explaining what you should expect from a $1200 mower. I only have an acre and half to mow so I thought it would do the job. Also the OEM parts they sell for it are cheap junk. Next time I will go with a John Deere.

March 19, 2013 at 11:26 am
(254) Daryn Kobylinski says:

Bought a troy bilt from Lowes. It immediately had issues holding air in the front tires. I initially just thought they weren’t sealing well, so I took them off and brought down to a tire center and had them inflated and SEALED on the rims. To no avail, they keep going flat. I took them off again and had them sealed. Nope, did not work. Called Lowes and they were absolutely NO help. I was 5 days passed the 30 day warranty. So I will no longer spend any money there and the management said that they didn’t care.

April 17, 2013 at 10:42 pm
(255) Brian says:

Wow, alot of negative comments. I talked to a Lowe’s manager and he has a Pony and has had no issues. I bought the Pony, DOM 2/1012 and I guess I’ll have to wait and see how it holds up. I got it, a bagger, steel 10 cu ft cart, and a 3 year warranty for the price I could have paid for a JD 110.

May 6, 2013 at 1:31 pm
(256) John says:

I purchased a Troy Built Bronco June 2008 and got the 4 year extended warranty as they said they will come pick up the machine fix it and return it, I also asked if the 4 yrs started after the manufactures ran out, and was told yes you have 5 years. After a few months the engine started to knock, I called the service # they in turn told me to call the manufacturer who in turn told me if it is still running there is nothing they can do for me. about a year later I called the service company and told them the engine was knocking and was told all the time it is working we will not send anyone out. finally in February 2013 it seized and again called and was informed that the extended warranty had expired as it starts from the date of purchase, I went back to Lowes and again asked the sales people how long the warranty is for and was again told 5yrs went to customer service desk and was told the same 5yrs I have been battling this now and am getting NOWHERE! they suck! anyone got an 18 HP Kohler engine that runs for sale?

May 16, 2013 at 11:27 am
(257) Pete says:

Pro-Line rototiller broke after 2 uses. Troy-bilt says it is not covered under warranty. Shear bolt snapped but got stuck in shaft and bend it. Aren’t shear bolts suppose to prevent this. I wouldn’t recommend anything Troy-Bilt sells. They don’t stand behind their product and are over priced anyway.

May 17, 2013 at 10:13 pm
(258) Joe Bloe says:

I purchased a heavy duty Troy Bilt riding lawn mower. It was called a garden tractor but that is a joke. It was useless in the garden.

I used it one season. Maybe 18 hours? Changed the oil and stored it according to the owners manual over the winter. Spring time, checked oil, added fresh gas and started to cut my grass. After about 20 minutes it threw a rod.and oil sprayed everywhere.

I called Troy built they instructed me to turn it in to their authorized repair facility. After about two months and a dozen phone calls the repair people claimed that the engine was run with no oil. I was informed that Troy Built would not repair or replace the engine because it was operated with no oil. It is worth noting that the engine was covered with oil and I had checked the oil a few minutes before it failed.

I picked up the junk tractor brought it back to Lowes. Told them the story. They replaced the machine with a brand new one. It is fairly lame but I have used it for several years and managed to keep it patched up.

At one time Troy Bilt manufactured great equipment now they allow their name to be put on junk MTD tractors.

I will never buy anything with the Troy Bilt name on it as long as I live. Lowes has a customer for life because they treated me right.

May 27, 2013 at 6:16 pm
(259) Jim Burgan says:

I have had my Troy Built Pony for 8 years and I have had no problems with it until this year but they are minor little issues that are easy fixes you would expect over time. My lawnmower is put through some abuse but it’s old faithful. I keep up with proper maintenance and I think that is the reason.

May 31, 2013 at 1:43 am
(260) d2thec says:

I gave away my blown up TB and bought a commercial Cub Cadet. Wow what a huge difference in quality. I know its a large upfront expense but I will never buy a “throw away” mower again.

June 12, 2013 at 6:05 pm
(261) Bob says:

Got a pony 2 years ago and replaced every belt twice, the bushings in the rear axel once because grease leaked onto the brake mechanism and still eating up belts. Since it`s out of warranty I tore it apart and found every bracket that a pully a is bolted to the bolt holes are wollowed out. Tried to reinforce the brackets and the metal is softer than butter. Cheap Chinese steel! Costs $415 to replace everything with the same cheap stuff. Now I`m using my 14 year old MTD to mow. Troy bilt used to be good, since they merged with MTD they got cheap. Never a Troy Bilt product again!

June 20, 2013 at 3:15 pm
(262) Lee says:

I bought the Bronco just less than two years ago at Lowes. Bought the $200 extended warranty also.
Well, the seat has begun to spit. None of them, Lowes, extended warranty or Troy Built is willing to replace the seat!
I called Troy built and was told they don’t warranty seats but they would be willing to sell me one at cost $100!
My recommendation is one spend extra money up front and by a tractor from a manufacture that stands behind their product.
Do not bother with Lowe’s extended warranty.
I will not purchase any more Troy-built products.

June 20, 2013 at 6:34 pm
(263) Jim says:

I OWN A 2005 TROY-BILT RIDER MOWER CUT’S GREAT I HAVE NO PROBLEM’S .

June 21, 2013 at 12:25 pm
(264) Jim says:

I bought a troy built pony 8 years ago perform regular maintenance and I just had to replace the mower deck drive belt this year other than that it has performed great.

July 2, 2013 at 9:16 am
(265) Robert A. Morris says:

TroyBilt use to be a well respected name and a great machine. I own a TroyBilt PTO Horse which was produced in 1993 with a 8 horsepower Kohler Magnum, electric start, bumper, tiller/furrower, and dozer blade which was used one time. A really great machine. However MTD bought TroyBilt, Cub Cadet, and McCulloch which were all top quality machines, and in my opinion, what I have heard, and what I have read, ruined all of these. Check with Consumer Reports and you can find out their opinion on these products.
My advice if you are looking for a good tiller is to look for a good used TroyBilt, my preference being the Horse model.

July 11, 2013 at 7:10 pm
(266) patrick says:

I have a Troy Bilt Bronco. It will not keep a belt on the deck. After replacing the belt, I went to start it; the carb went out, but it might be the needle valve. I had extended warranty and the shop had it more than me. In three years I have been able to actually cut my grass and finish the job about six times. I have never owned such a piece of junk. And yes I do the maintenance. I will never buy any Troy Bilt product again and if possible I will avoid MTD.

July 14, 2013 at 2:56 pm
(267) Glenn Francisco says:

Brought the Bronco to save a few dollars instead of the Craftsman Mower and was sorry after the first use. It has smoked from day one and never got to get it back to the store as I had no way to get it there. The fact of saving a few dollars was not worth all the trouble and aggravation I have had with this tractor. It does not mow in reverse which I knew when I purchased it, but it turns out to be a real pain. I would not recommend this tractor and am very sorry that I am now stuck with it.

July 17, 2013 at 6:57 am
(268) darwin says:

A good tractor takes a lot of time to change all of the belts. Maintenance is very time-consuming.

July 20, 2013 at 7:16 pm
(269) Edward says:

I bought a Troy-Bilt Pony of April 5, 2013 and on June 15, 2013 I started cutting and the mower started smoking and shaking. The mower is now at Lowe’s where it has been for a couple of weeks. I was told that because I didn’t buy Lowe’s extended warranty it would have to be sent out for repair. After all I have read here, I believe I might have made a poor buying decision.

July 22, 2013 at 8:12 am
(270) john says:

I bought a troy built 48 inch eck from lowes. When it got here no gas no key, dead battery, and flate front tire. I called lowes they sent a truck out for pick up right away and brought me a replacement special order. I got the 52 incher deck mustang. runs and cuts like a monster. so far Im happy with it and happy with lowes

July 22, 2013 at 1:56 pm
(271) Cory says:

I bought a Bronco troy-bilt from Lowes, works great, no problems whatso ever. I’ve use it once a week for 6 to 7 months a year for the last two years.

July 23, 2013 at 6:31 pm
(272) mike says:

I bought a troy built model LTX1842. Have had it for ten years now. Not a single problem, matter of fact I just replaced the deck belt today for the first time. I mow 1 acre once or twice a week

July 29, 2013 at 10:56 am
(273) Mark b says:

Join in the LOWES BLOWS boycott. The pto cable has snapped 3 times this summer.

August 6, 2013 at 9:39 pm
(274) Chris says:

Pony rocking out for last ten years or so – two acres of hill and high grass – gone through three belts – took in for a tune up at maybe four and seven years? – still running like a champ – had $1600 JD before the Pony – only lasted four years.

August 10, 2013 at 2:46 pm
(275) mike says:

i bought a pony 3 years ago for $400 and have used it every year since with no problems other than general maintenance. i mow about an acre every week.

August 27, 2013 at 8:28 pm
(276) Frank says:

Last year I bought a troy built tractor a horse model. The spring on the PTO lever broke after waiting a month to get it back the new spring broke again while I was cutting. Used this piece of junk a dozen times and spent more time cutting my yard by hand then on the tractor. When it gets repaired this time a for sale sign is going to hang on it.

September 12, 2013 at 1:15 pm
(277) john flournoy says:

I have bought in the past 9 years a Tuffy rider, self propelled walk behind, small tiller and spin trimmer. I have been very disappointed with all. I winterized (we have short winters), my usage is light, but every one has to be worked on to use again. It’s not long before something breaks. In short, they are all sorry equipment I wish I did not own.

October 2, 2013 at 1:07 am
(278) Dave says:

I have a Troy-Bilt Wide Cut mower that I bought about 20 years ago. It’s been a great machine. I see these new mowers in the stores but they make them in China now. I’m glad I got mine when I did. Eventually I’ll put a new motor on it.

Someone on the board said that they’d go to Sears instead of Lowe’s. Sorry to burst your bubble but Sears are made China too.

I know this isn’t about politics but it was politicians who took down the trade protections and allowed the Chinese to take over our American manufacturing. It’s a shame.

November 3, 2013 at 8:27 pm
(279) norm says:

Have 2011 Troy Bilt Pony, mow 2 acres with it. Runs fine, mows well, no problems. Oh, use good clean fuel, change oil on time, check the deck to clean out the junk, grease it on a regular basis. Maybe some of these complainers should take care of the equipment and it will care for them.

December 4, 2013 at 12:23 pm
(280) Julian says:

We bought an MTD Troy-Bilt Pony at Lowes because of the long-term pay back financing. It has been a piece of junk, won’t shift all of the time, eats mower blades, the mower deck needs constant adjustment, is half of the thickness as previous MTD riding mowers, have had nothing but problems since early-on with it and spend half of our time hauling it back and forth to the SOB “factory authorized” repair shop. MTD only stands behind the warranty after repeated phone calls and raising hell, as the defects and problems are always our fault and not covered by the warranty, so the warranty is useless unless you are prepared to spend days on the phone complaining and sending in photos. The Briggs and Stratton engine does a good job, but the Troy-bilt in China frame and component parts are junk. DO NO rely on the customer reviews on the Lowes website as they are BS and lies, undoubtably put up by MTD to put a ribbon on a pig and call it a beauty queen. This will be our last MTD product.

December 22, 2013 at 1:08 pm
(281) Chuck Sampson says:

I bought a troy built pony from Lowes about 6 months ago. It’s failed twice. I also had the so-called service agreement. Never once did they pay up. First time they claimed it was my fault for using gas with ethanol. Well they never said anything about not using ethanol juiced gas until AFTER I bought the mower. I started using the non-ethanol gas even though I have to drive 5 mi to find a non-ethanol gas source. Didn’t keep receipts, so when the transaxle fails they give me the same song and dance about not using ethanol and I can’t prove them wrong so I am screwed again. I thought using ethanol gas was good for the environment? Isn’t forcing people to look around for non-ethanol gas an EPA violation? Somebody needs to put this company down for good, legally that is. What about a class action suit against Troy and Lowes? Lowes sells garbage and de-frauds their customer’s worst than any store I’ve ever shopped at. If I were you I would steer clear of anything with the name on it.

January 24, 2014 at 1:09 pm
(282) Fred Rutherford says:

Have 2003 MTD lawn Tractor I use year round, lawn in summer
plowing in winter.
Total repair cost 125.00 of which 50.00 was to have it picked up and returned . Great Machine. original cost 899.00

March 13, 2014 at 10:46 pm
(283) david says:

Bought a mustang 50 0-turn and have less than 3 hours on it. The belt to the transmission came off for no apparent reason. Taking it back to Lowes. Want my money back!

April 6, 2014 at 9:07 pm
(284) C. Bennett says:

1 1/2 years old 171/2 hp pc. of crap. loss third gear, didn’t get it back to the barn before motor locked up.Lowe’s want help.So two year warrenty not worth the paper it’s wrote on. We all should take em’ to court….

April 7, 2014 at 8:30 pm
(285) Allen says:

I bought a troy built lawn tractor in 03, and by 06 it was toast. The front turning mechanism which held the wheels in alignment was made of plastic and naturally broke. I could no longer steer the tractor and had to junk it. I am not faring much better with the Pony Tiller I bought either. Every time I use it, it must be overhauled first. I am completely over troy built.

April 22, 2014 at 2:10 pm
(286) roger says:

I own a 50 yr old horse tiller,a 93 mod 8 hp snow blower 25 yr old Tomahawk chipper/shredder .Tiller and chipper engines died a year apart, but they worked hard for me.I put a new motor on each and willrun them till the whole machine falls apart,they will not be replaced by another troybilt,due to whose building them.Also have Toro tractor I bought that is useless,it 150 hours on it,ate 4 belts and 3 sets of blades(made in China,cannot find blades made in USA ,set ordered from Toro were made in china.$45 same as exact blades at Home Depot for$25.Mach will be 4 yrs old Aug.

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